Southern Cross misbehaving
This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.
Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.
It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.
On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.
Calling All Puzzle Masters! Can You Solve This?
When John was six years old he hammered a nail into his favorite tree to mark his height.
Ten years later at age sixteen, John returned to see how much higher the nail was.
If the tree grew by five centimetres each year, how much higher would the nail be?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
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What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
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