Mask wearing at Shorecare
When you attend one of our Shorecare Clinics, our reception staff will provide you with a face mask to wear for the duration of your visit.
While mask wearing is not essential in most areas at New Zealand Alert Level 1, including most public hospitals, it remains mandatory in certain situations such as public transport. Most Auckland General Practices and Urgent Care Clinics have elected to continue mask use in order to increase the level of protection for our patients and staff from respiratory infections, including COVID-19.
We recognise that mask wearing is unpleasant for many people, but ask that you comply with this request, during this difficult time. If you are unable to wear a mask, please let the staff know and we may be able to isolate you in a vacant room, or request that you wait in your car until the doctor is ready to see you.
Thank you for your cooperation.
Poll: How important is the ability to book a doctor’s appointment online?
Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.
For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.
Your feedback helps us understand what works best for our patients and how we can improve access to care.
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34.8% I prefer booking online whenever possible
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22.2% Online booking is helpful but not essential
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38.4% I prefer calling the clinic
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4.5% I didn’t know online booking was available
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