357 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
5 days ago

Poll: Is Auckland’s economy improving?

The Team from Neighbourly.co.nz

The latest reporting from The Post suggests a wave of optimism for 2026. With interest rates finally heading south, businesses are feeling more positive. But for many on the ground, the real-world recovery feels a bit like a slow-moving commute on Auckland's motorways.

We want to know: Are you seeing signs of Auckland's economy improving in your industry or neighbourhood? Whether it's busier shops, new projects kicking off, or just a shift in the mood ...

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Is Auckland’s economy improving?
  • 16.4% Yes
    16.4% Complete
  • 66.1% No
    66.1% Complete
  • 17.5% A little
    17.5% Complete
177 votes
9 hours ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 30.8% The sting of a fine (Money talks!)
    30.8% Complete
  • 69.2% The threat of demerit points (Nobody wants to lose their license!)
    69.2% Complete
159 votes
1 day ago

Looking for a Cleaner

Claudette from Browns Bay

Hi Neighbour's, I am looking for a cleaner for our 2 bedroom home in Browns Bay. Any recommendations would be greatly appreciated.