Struggling to pay your Watercare bill
The Water Utility Consumer Assistance Trust provides financial support to residential customers of Watercare Services Ltd who are struggling to manage their water and/or wastewater costs. It is a charitable trust that receives funding from Watercare. The Trust can assist home owners and tenants (as long as there is a debt to Watercare and not the property manager or landlord).
The Trust is able to assist by setting up a payment plan to cover ongoing monthly Watercare invoices (the payments are made direct to Watercare) and the Trust is able to write off some, or all of the debt. The Trust also provides information on ways to save water, how to carry out a leak test, and other water saving incentives.
We have a website where an application form can be downloaded (www.waterassistance.org.nz) , and also have a Facebook page (Water Utility Consumer Assistance Trust). An application form can be emailed or posted (email: info@waterassistance.org.nz or send message via Facebook)
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Staying home over the break?
The long weekend is the perfect time to make your place safer for an earthquake with these steps:
• Find out where you can turn off your water and gas mains
• Check your chimney for any signs of wear and tear, or damage
• Check your home's foundations are secured
• Move heavy items that are up high to safer, lower down locations.
• Secure tall and heavy furniture and appliances
These simple actions can keep your whānau safer in case of a big shake, so tick them off and make the most of your break.
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