Top tips for Christmas shopping
Stressed about the pre-Christmas shopping rush? Here are 7 top tips to make gift buying a breeze, plus your rights when things don't go to plan.
1. Watch out for sale prices
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Are you tempted by a “sale” price that looks too good to miss? Check you’re getting a genuine bargain before handing over your cash. Do a quick online comparison of prices on other retailers’ websites to see whether it’s the best price on offer. Sales are so common at some retailers that discounts aren’t always what they’re cracked up to be.
2. Get an exchange card
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Not sure your gift will get a glowing reception? To avoid it gathering dust in someone’s wardrobe or being “re-gifted”, ask the store for an exchange card so the recipient can swap the unloved item for something else. Not all stores offer exchange cards, but they may still be willing to do an exchange.
3. Avoid gift cards
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Gift cards are the go-to option if you’re short on time or ideas. But before you buy, check whether the card has an expiry date. Cards with short expiry dates mean they could become worthless before they can be redeemed. You could always consider giving cash instead – it doesn’t come with any expiry date. Check out our campaign to end unfair gift card expiry dates.
4. Avoid extended warranties
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If you’re offered an extended warranty with your purchase, don’t waste your money. You’ll probably be paying for protection you already have under the Consumer Guarantees Act (CGA). The CGA requires goods to be of acceptable quality. The retailer must put things right when a product doesn’t measure up.
5. Ignore pressure tactics
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“Hurry, last items in this size.” “Limited stock.” “Ten other people are looking at this.” Treat these claims with the scepticism they deserve. They’re pressure tactics that tempt you to head to the checkout without delay. Don’t let them sway you into making a purchase you could end up regretting.
6. Watch out for credit traps
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Is your shopping budget running thin? Many retailers will be more than happy to offer you credit with an interest-free period. But think carefully before signing up – these offers may be interest-free but rarely fee-free. You’ll usually have to pay a fee to set up the deal, and you can also be stung with default fees if you miss payments.
Missed payment fees can also apply if you sign up with services such as Afterpay and Laybuy. With these payment options, you get your goods immediately and pay off the price in instalments. But they’re not currently covered by credit or layby laws, and you don’t have the same right to cancel if you change your mind.
7. Remember that mistakes happen
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Check your bank statements and receipts to make sure you haven’t been overcharged. If you spot an error, immediately contact the retailer and ask it to fix the problem.
What the law says
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The Consumer Guarantees Act (CGA) applies to all traders that advertise or sell to Kiwi consumers, even if the company is based abroad. The CGA covers all items bought from a trader for personal use. It doesn’t matter if you purchased the product or received it as a gift.
The CGA requires that goods:
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are of acceptable quality
are fit for purpose
match the advertised descriptions
will be priced reasonably (if no price or pricing systems have been agreed upfront)
will be delivered on time or within a reasonable time if the supplier arranges delivery
will be owned by the customer once purchased.
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www.consumer.org.nz...
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Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Poll: Are Kiwis allergic to “exuberance”? 🥝
In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”
We want to know: Are we really allergic to showing our excitement?
Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.
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41.7% Yes
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33.5% Maybe?
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24.8% No
Tips and advice to stay street smart this summer
Summer is finally here!
Time for BBQs, holidays, Christmas, travelling and events galore.
We've put together a whole range of tips and advice so you can put your feet up and relax this summer, knowing that it's all good in your hood.
Our first piece of advice to make your neighbourhood safer this summer, is to get to know the people who live around you! People who know each other are more likely to offer, accept, and ask for help when needed.
Shop Safe - Preventing Fraud & Scams
You might find yourself making more purchases than usual at this time of year, and many of those might be online, so here's a set of tips and advice to make sure you stay safe and secure whilst doing your Christmas shopping this year. And remember to think about the security of your online shopping when it gets delivered!
Heading away this summer?
It's a busy time of year on new Zealand roads and everyone wants to get from A to B safely. It's also important that your home stays safe while you're away enjoying your 'home away from home'. We have put together a set of tips and advice to help make that happen!
Keeping your car, home and belongings safe
From recording valuable possessions to securing locks, keeping valuables hidden and informing trusted neighbours that you will be away, there are many things you can do to keep your car, home, and belongings safe. Here's a bunch of handy tips!
Party planning checklist and fire-wise tips
Whether it’s a small backyard gathering, or a big celebration for a special occasion, a little extra planning and consideration will go a long way in keeping you, your guests, and your neighbours happy. We also have some tips to make sure you and your families stay fire-wise during summer.
Get to know your neighbours - look out, reach out, help out
The most important action you can take to make your community safer is get to know the people who live around you. People who know each other are more likely to offer, accept, and ask for help when needed.
It is also important to know who to contact in an emergency and when to use the non-emergency contact for NZ Police. Learn more about Neighbourhood Support, get tips on getting to know your neighbours and the best way to contact the police below.
Strong communities start with small hellos
In terms of crime prevention, your neighbours are the best and cheapest security system you can have. You don't have to love your neighbour, but at least get their number just in case!
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Have a happy, safe and connected summer!
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