New Zealanders losing more money to online credit card scams
Losses reported to Netsafe in October totalled $6264, compared to $1865 in September - a 220 percent jump.
In September, losses per incident averaged about $50, whereas the average loss last month was about $220.
However, the number of reports to Netsafe fell from 37 in September to 28 in October.
Netsafe chief online safety officer Sean Lyons said the sharp rise in financial losses suggested scammers were getting more sophisticated with their tactics.
"The quality of what people are being presented with is, on the whole, increasingly improving.
"Red flags we might've relied on previously - the spelling is wrong, it doesn't look right or I'm pretty sure that's not what the logo of this particular agency looks like - are becoming less valuable as a method for us to check whether something is a scam."
Credit card-related scams typically involve scammers collecting payment card numbers, and using them to make purchases or other payments online.
Lyons said people were being targeted via email, text, private instant messaging platforms - including WhatsApp - website and social media ads, and phone calls.
He said looking up an organisation's contact details and getting in touch with them directly was the best way to confirm whether a message was genuine.
"It might say that you have a payment due or a package waiting to be delivered.
"Don't be pressured into making a decision on the scammer's timeline. Step back, get advice from the people around you or give Netsafe a call.
"Make sure what you're engaging with is actually genuine and you're not being sucked into a scam."
With the festive season and Black Friday approaching, he said people should be extra vigilant, if asked to pay for something or if they saw an offer that seemed too good to be true.
"It's a time when people let their guard down a bit. When we are looking for deals or ordering and expecting the arrival of things, we can be more susceptible to these scams."
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Poll: Are you still heading to your local for your caffeine fix, or has the $$ changed your habits? ☕
Auckland has a thriving cafe culture, but with costs climbing, that culture is under pressure. We’ve seen the headlines about recent closures across the country, and it’s a tough pill to swallow along with a $6+ coffee.
We all want our favourite spots to stay open, but we also have to balance our own budgets ⚖️
We want to know: How are you handling the "coffee math" in 2026? Are you still heading to your local for a chat and a caffeine fix, or has the cost of living changed your habits?
Keen to read more about "coffee math"? The Post has you covered.
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42.9% I avoid spending money on coffee
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41.1% I still indulge at my local cafe
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16% Irrelevant - coffee is not for me
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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36.6% Yes - get rid of the clock changes
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62.6% No, I enjoy it
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0.8% Other - I'll share below
Poll: How important is the ability to book a doctor’s appointment online?
Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.
For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.
Your feedback helps us understand what works best for our patients and how we can improve access to care.
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40.3% I prefer booking online whenever possible
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21.4% Online booking is helpful but not essential
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34.6% I prefer calling the clinic
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3.7% I didn’t know online booking was available
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