Mount Albert, Auckland

A Child Doesn't Travel Free on Weekends, AT Bureaucracy Gone Mad

Tee from Point Chevalier

In late November, I made a mistake of registering the AT Hop Card for my 5 year old grandson to a later year of birth making his age as 2+. When the online registration was completed his status is shown as “child” as shown on the screenshot at the top of the attachment.

There's no … View moreIn late November, I made a mistake of registering the AT Hop Card for my 5 year old grandson to a later year of birth making his age as 2+. When the online registration was completed his status is shown as “child” as shown on the screenshot at the top of the attachment.

There's no alert on his account to say that he'll be charged an adult fare.

The mistake was discovered not long after registration and duly updated in his account with the correct year. By that time four trips on weekends have been made and he was charged adult fares for for all of them.

I contacted AT pointing out the mistakes: the later birth year but still registered as a child; and he's been charged adult fares, and asked for an explanation and a refund. It took 5 or 6 phone calls and several emails to AT, which have taken much of AT and my time, costing a few hundred dollars of ratepayers' money to get a reply from AT today.

The reply is an oxymoron, self contradictory in the underlined sentence in the second screenshot of AT's email in the attachment: “the child is under 3 years of age (2017-07-07 ) you were charged the default adult fare as children under 5 travel for free”.

I subsequently called AT to point out the contradictory statement and asked for clarification, and was given the same repeated mantra as above. I was last told by a manager that AT is not budging in their position of not refunding repeating the same mantra. But not answering why they charged him adult fares despite registering him as a child and why no alert in his online account of going to charge default adult fares.

AT Bureaucracy Gone Mad.pdf Download View

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GARAGE SALE- Sunday 19th January. 39 Lloyd Ave, MT ALBERT.

Trudie from Mount Albert

Moving house and downsizing!
Furniture, leather couch, high chair, kitchenware, bulbs, garden shed items, clothes (adult and children)...... books books books. Starts at 10am not before!

FREE PIANO

Leanne from Westmere

We have a piano we'd like to give away. It's a lovely old stand-up in good order (will need a tune). The catch is we need it collected by Sunday the 19th! Please call 021 480 698 for more info.

Free

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Brittany Keogh Reporter from Central Leader

Hi neighbours, Shared e-scooters have taken over footpaths again after the launch of three more brands - Beam, Neuron and Jump in - Auckland. But not all of them are created equal. Stuff compared the rent-to-ride e-scooters across five categories. Have you tried the new e-scooters yet? What do you … View moreHi neighbours, Shared e-scooters have taken over footpaths again after the launch of three more brands - Beam, Neuron and Jump in - Auckland. But not all of them are created equal. Stuff compared the rent-to-ride e-scooters across five categories. Have you tried the new e-scooters yet? What do you think of them?

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Margaret Valentine from Mount Albert

nbly.nz...

⭐️⭐️ Welcome to 2020 ⭐️⭐️

Mike from Anytime Fitness Mt Albert

⭐️⭐️ Welcome to 2020 ⭐️⭐️

We can not wait to meet our members of the community in the coming weeks.

▪️For 7 day FREE passes: TXT “ALBERT” to 4464

▪️Enquire about memberships today by emailing: mtalbert@anytimefitness.co.nz

#anytimefitnessmtalbert

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Blueberry Country

How creative can you get with blueberries? From cakes, to smoothies, salads, glazes and more - Blueberry Country wants to know your favourite recipe!

Simply send us your recipe with an image of what you've made, and you'll go in the draw to win a $50 Briscoes voucher. Competition ends … View moreHow creative can you get with blueberries? From cakes, to smoothies, salads, glazes and more - Blueberry Country wants to know your favourite recipe!

Simply send us your recipe with an image of what you've made, and you'll go in the draw to win a $50 Briscoes voucher. Competition ends on the February 12, with winners announced on February 14. Go in the draw. Enter now

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The Mind Lab

Who’s fooling who? The Mind Lab @ MOTAT has been entertaining children for years. We say entertaining because that's what it feels like - to us and to them.

While you hear about dream jobs and movies and building marble runs and remote-controlled games, the learnings are building … View moreWho’s fooling who? The Mind Lab @ MOTAT has been entertaining children for years. We say entertaining because that's what it feels like - to us and to them.

While you hear about dream jobs and movies and building marble runs and remote-controlled games, the learnings are building websites; animation; exploring engineering and sustainability and engaging with coding and robotics.

Either way, our school holiday programmes are awesome!

The Mind Lab @ MOTAT is open for the holidays - let the games begin!
Suitable for ages 7-12 Book now

Mt Roskill Grammar School Uniform Set

Nalini from Mount Roskill

Hi there! I have a MRGS girls uniform I wanna sell off.
There is a:

Shirt - elbow lenth sleeve - size 8
Extremely good Condition

Navy blue jersey - size 36 (92cm)]
Good Condition… View moreHi there! I have a MRGS girls uniform I wanna sell off.
There is a:

Shirt - elbow lenth sleeve - size 8
Extremely good Condition

Navy blue jersey - size 36 (92cm)]
Good Condition

PE shirt - medium
Extremely good Condition

PE shorts - small
Extremely good Condition

All for $100 but can be sold separately :)
Pick up from Mt Roskill

You're welcome to come and see the uniform, just let me know!

Have a good day!

Price: $100

Any help greatly appreciated!

Chrisi from Sandringham

Hey neighbours!
My father in law has just purchased his own little piece of the world in the form of a rustic little one man cabin with no power or running water, so we're gathering everything we can to build him a home from scratch!

If you could help with anything at all, even stuff you … View moreHey neighbours!
My father in law has just purchased his own little piece of the world in the form of a rustic little one man cabin with no power or running water, so we're gathering everything we can to build him a home from scratch!

If you could help with anything at all, even stuff you would consider 'junk', going surplus in your shed - with a good scrub and a couple of other bits and bobs we could have a step or a pailing for the fence!

Please help us out by keeping an eye out for any left over pieces of wood, bricks, stones, rocks, bags of left over cement, any tiles, nail plates, nails or anything you think could be useful in building a house!

Free

Mt Roskill Electorate Office open for enquiries

Michael from Mount Roskill

Happy 2020! My electorate office at 559 Mt Albert Rd is open again after the summer break. If we can help you as a Mt Roskill resident with any issues then please just give us a call in 09-624-2278 to make an appointment. I’ve had a great summer holiday and am looking forward to the year ahead - … View moreHappy 2020! My electorate office at 559 Mt Albert Rd is open again after the summer break. If we can help you as a Mt Roskill resident with any issues then please just give us a call in 09-624-2278 to make an appointment. I’ve had a great summer holiday and am looking forward to the year ahead - best wishes to you and your family for a happy, healthy, and rewarding 2020.