1837 days ago

Beware of Shake Shed Company for icecream cakes!

Jen from Torbay - Long Bay

This is a warning to not buy icecream cakes from the Shake Shed Company. I bought a Party Cake via their website on August 17th and when I went to pick it up, they gave me the wrong cake. I wouldn't have minded if it was for an adult's birthday but it was for my daughter's 2 year birthday so I specifically ordered the fun party cake. As of today, still no one in management has called me back. I have literally left message after message for Karen (the manager of Shake Shed Glenfield) to call me and she has refused to contact me. I also left numerous messages with someone called Chang, who the female employee at Shake Shed Glenfield said I could also try to contact. Again, no response. I finally went back to Shake Shed Glenfield in person and was told by the female employee that I've been dealing with there, that Karen gave her the message that I was only entitled to a hot dog voucher for the cake mistake because I took the cake the day it was due to be picked up. This is absolutely outrageous because I had NO CHOICE but to take it, as my daughter's birthday was the next day and there was no time to get another ice cream cake anywhere else (they take at least 1 week to make). The part I'm really angry about is that I've had to chase management for over 2 months just to get the answer that they won't accept responsibility for the mistake and provide a refund. I've given them chance after chance to show some kind of customer service but they are absolutely the worst company I've ever dealt with. Even their head office phone number goes to an un-named voicemail which they don't reply to. I've emailed them and they just ignore me. I tried this company based on a friend's good experience with them but I just have to warn others that if they make a mistake with your order, they just won't care at all! Rant over.

More messages from your neighbours
4 days ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 85.2% Yes
    85.2% Complete
  • 13.5% No
    13.5% Complete
  • 1.2% Other - I'll share below
    1.2% Complete
1772 votes
32 minutes ago

For Sale 4-bed ; 4-bath home in Rangitoto College Zone

Gabrielle Elborough from Sell with Gabrielle, Mairangi Bay & North Shore

This fabulous Freehold family home of approximately 340sqm on 635sqm of land is situated in a cul-de-sac in a well-established family-friendly neighbourhood.

Step inside this exceptional home to an abundance of space and comfort. Everything you could possibly need from multiple bedrooms, bathrooms and living areas, to a designer kitchen, dining and family room with sea view, flowing seamlessly to the private fully fenced outdoor entertaining area which comes with a pizza oven. Perfect for relaxing, hosting family and friends and making memorable moments to cherish.

Four generous double bedrooms including two master bedrooms, two walk-in wardrobes, four bathrooms including two ensuites, a family bathroom/semi ensuite and a superbly located guest toilet.

Downstairs offers space and flexibility of use, ideal for extended family or guests and has its own entrance. Comprising a rumpus, used as a home office/playroom, a kitchen, dining, living area connecting seamlessly to private landscaped outdoor living adjacent to bush/reserve filled with bird song. The fourth bathroom is on this level as is a large separate laundry.

Seven heat pumps throughout this meticulously maintained family home ensure comfort. There is a central vac system and lots of storage space.
Plenty of parking available: a Double internal-access garage plus off-street parking for up to 5 cars - including a boat or campervan - also parking bays in the cul de sac.

A choice of excellent schools: Rangitoto College; Long Bay College; Northcross Intermediate, Sherwood Primary and Pinehill Primary Schools.

www.barfoot.co.nz......
Gabrielle Elborough
Real Estate Agent
021 257 5018

3 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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