NZ POST--Kiwis really have been shopping up a storm, and we received the highest number of domestic parcels last week than in any other week in NZ Post’s history. To put this into perspective, we’re receiving on average over 200 parcels every minute.
As we moved through Alert Level 3 and more retailers started operating again, we’ve seen a huge increase in the number of parcels that we need to deliver around the country. Combined with physical distancing, this means things are a little slower right now and it is taking longer to get your parcels to you. Most of our parcels are being delivered within two to three working days but in some cases, we are seeing delays of up to five working days (and a little longer with some international parcels). While we’ll continue to pull out all the stops to get your parcels to you as quickly as possible, we expect this volume to continue over the coming weeks, so there will be ongoing delays. We know that the parcels you’re waiting for are important to you. Our expanded contact centre teams are working overtime and doing everything they can to answer your queries as quickly as possible. Please help us out by checking our FAQs first if you have any questions and only call us if your parcel has been delayed longer than five working days. Rest assured that while there may be a delay, we will get your parcel to you as soon as we possibly can.
Here are just some of the things we’re doing to make sure Kiwis get their parcels:
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***11 sites across the country processing 24/7
***All possible warehouses across the country sorting and processing
***Approximately 200 extra vehicles
***Parcels delivered 7 days a week
***An additional 3,000 containers to transport parcels around the country
***Teams delivering hundreds of thousands of parcels some days
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Christmas Eve busiest shopping day of the year with more than 500,000 sales
Busiest shopping day of the year
Peak time 12 noon-1 pm - 563,303 transactions
Per second peak - 167 transactions
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Number of sales beats Black Friday, but lowest Christmas Eve in six years
Christmas Eve has been the busiest shopping day of the year with 9,745 sales a minute at its peak.
Payments company Worldline says noon to 1pm saw 563,303 sales recorded on its network, down by about 7 percent on a year ago.
The company's network covers about three-quarters of the electronic terminals in operation.
Worldline did not have a dollar value for spending, but the peak number of transactions was the lowest for the past six years and well shy of the record 679,436 in 2019, before the pandemic.
Earlier this month it noted rising sales in the first three weeks of the month, but they remained 1.3 percent lower than 2024, with most parts of the country trailing the previous year's spending.
Official data from Stats NZ to the end of November showed a small rise in spending on the previous month, to 1.6 percent higher for the year.
Retail spending has been subdued as households have remained cautious because of high prices and a slow benefit from lower interest rates, and as well as concerns about the soft labour market.
However, recent surveys have shown improving consumer sentiment with ANZ bank's monthly report showing confidence at its highest level in four years.
Boxing Day is traditionally the country's favourite shopping day, but with Black Friday spending also softer this year the amount going through retailers' terminals may also be down on a year ago.
Adding a dampener to consumer spending may be the recent rises in longer term fixed mortgage rates because of higher wholesale rates.
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Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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79.2% Yes! It's better to regift what I don't need
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20.8% No. It's the thought and effort that matters
Exclusive Christmas Sleep Deals - Up to 65% OFF Beds!
Hi neighbours,
This coming Christmas, why not treat yourself to better sleep? For one day only, we’re offering an extra 5% OFF on top of our already reduced Boxing Day Bed Sale prices!
With up to 65% OFF on selected beds and FREE delivery, there’s never been a better time to upgrade your sleep. But hurry, these deals are moving fast, and once stock is gone, it’s gone!
If you’d like to see what’s available:
Find your nearest Beds4U store: beds4u.co.nz/store-locator
Browse all Boxing Day deals: beds4u.co.nz/boxing-day
Don’t miss out, give yourself the gift of quality sleep this Christmas!
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