NZ POST--Kiwis really have been shopping up a storm, and we received the highest number of domestic parcels last week than in any other week in NZ Post’s history. To put this into perspective, we’re receiving on average over 200 parcels every minute.
As we moved through Alert Level 3 and more retailers started operating again, we’ve seen a huge increase in the number of parcels that we need to deliver around the country. Combined with physical distancing, this means things are a little slower right now and it is taking longer to get your parcels to you. Most of our parcels are being delivered within two to three working days but in some cases, we are seeing delays of up to five working days (and a little longer with some international parcels). While we’ll continue to pull out all the stops to get your parcels to you as quickly as possible, we expect this volume to continue over the coming weeks, so there will be ongoing delays. We know that the parcels you’re waiting for are important to you. Our expanded contact centre teams are working overtime and doing everything they can to answer your queries as quickly as possible. Please help us out by checking our FAQs first if you have any questions and only call us if your parcel has been delayed longer than five working days. Rest assured that while there may be a delay, we will get your parcel to you as soon as we possibly can.
Here are just some of the things we’re doing to make sure Kiwis get their parcels:
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***11 sites across the country processing 24/7
***All possible warehouses across the country sorting and processing
***Approximately 200 extra vehicles
***Parcels delivered 7 days a week
***An additional 3,000 containers to transport parcels around the country
***Teams delivering hundreds of thousands of parcels some days
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Winner winner!
Congratulations to the winners of our $100 Mitre10 vouchers:
Justine Terrill from Mount Albert
Suzette Gibson from Nelson
Soumya Manoj from Lower Hutt
Millie George from Richmond Hill
If you're a winner, get in touch here.
Not a winner this week? There's always next week!
Solve This Riddle or Be Left Scratching Your Head!
With pointed fangs, I sit and wait;
with piercing force, I crunch out fate.
I grab victims, proclaiming might,
and physically join with a single bite.
What am I?
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Poll: How should Guy Fawkes be celebrated?
While it is a fun occasion, fireworks on Guy Fawkes Night has caused much conflict over the years, upsetting our pets and disrupting the sleep of neighbours.
How should we celebrate Guy Fawkes Night? Vote in our poll and share your thoughts below.
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28% With a city-wide public fireworks display
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21.1% Small fireworks displays in each community
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7.2% Keep it as is
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31.9% We shouldn't celebrate it!
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11.3% Anything but fireworks
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0.6% Other - I'll share below
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