Lynfield news is brought to you by the team at Central Leader
Recent posts
Thank you for using Neighbourly
The importance of communication
What you say at work is almost as important as what you do at work. Learn the phrases that will help you sound smarter, more respectful, and ultimately help you succeed at the office.
Cancel meetings with tact
You have to cancel a meeting and come up with a … View moreThe importance of communication
What you say at work is almost as important as what you do at work. Learn the phrases that will help you sound smarter, more respectful, and ultimately help you succeed at the office.
Cancel meetings with tact
You have to cancel a meeting and come up with a reason—or tell the actual reason. Excuses already sound, well, excuse-y, so to validate your behaviour it’s important to choose the right words. Gary Burnison, author of Lose the Resume, Land the Job, reported for CNBC that standard Stanford business practices include being honest whenever possible, and avoiding typical excuses such as “current meeting running late” and “got a fire to put out.” Instead, validate the significance of the missed appointment by saying “I understand how important this is…” or “I’m really sorry but I have to reschedule.” Then quickly move towards potential dates and times when you can make this happen. Setting an example is one of the best ways to build trust with your work colleagues.
Ask the question
Challenge your assumptions about others by asking a question instead of responding with a statement; this can be a powerful argument avoidance strategy in the workplace, according to Mack Shwab, an executive director at the Dale Carnegie Institute. He recommends getting in the mindset to be a more curious person by asking “Why do you think that?” to gain more information about a person’s stance instead of jumping to conclusions. Want to go even further in your career?
Make them think your solution is their idea
In every classic persuasion training, the “winner” has succeeded by making the other person think their solution was the other person’s own idea. Shwab says it’s no different now. To accomplish this, use more questioning strategies to get them to consider multiple points of view such as: “What would be the benefit if we go that way?” and “What would be the benefit to you if that happens?”
“Emphatically” admitting you’re wrong
We’ve all heard the deep significance of apologizing when you are wrong in a relationship. But the Carnegie institute specifically teaches doing so “emphatically.” For example, instead of just saying “I’m sorry,” elaborate a bit to ensure the other party really feels your emotion. You could say, “Hey, I’m really wrong about that and I’m really sorry.” The emphatic nature of this style of apology diffuses the other person more quickly and also creates a culture where it’s safe to admit mistakes. It’s also a best practice to outwardly say you forgive someone, instead of leaving them to wonder where they stand. It’s also key to not sabotage your own apology.
Avoid the “and/or/but” to demonstrate respect
After pursuing the other person’s viewpoint, it’s imperative to avoid the words “and,” “or,” and “but” to ensure the colleague or boss has felt thoroughly heard. Instead, replace these debate-oriented words with a pause and a breath, then say, “that’s an interesting idea. It triggered a thought in my head,” Shwab recommends. His strategy of separating your colleague’s suggestion from your presentation of your own idea demonstrates respect for them.
Kill them with kindness
We all have that colleague, but we don’t have to be that colleague. Using extreme friendliness with the toughest cookie in your department may not change their generally terrible demeanour towards the world, but you may be the person who, as Shwab calls it, “begins in a friendly way.” He compares it to how a dog acts when they can’t wait to see you, complete with the wagging tail. “You will be shocked by the way they change.” Simply starting with “How are you?” and caring can make a difference. You can even attempt small, intentional acts of kindness in your workplace to improve these relationships.
Acknowledge unsolicited advice
A suggestion is defined as an “idea or plan put forward for consideration.” When you receive unsolicited advice at work, responding with “thanks for the suggestion,” will preserve your integrity when you are annoyed and can simultaneously shut down the advice-giver while making them feel somewhat appreciated (maybe both). After all, their idea is out there for your consideration, not your immediate acceptance, right where advice belongs.
Getting to yes
Sometimes negative colleagues or bosses are simply in a sour mental place and used to saying no. You have the power to get them in a “yes” frame of mind before pitching an idea or requesting something through a series of questions about basic facts, Shwab says. He shares an example of trying to sell a widget in a proposal in which others are already against it. Asking a series of yes or no questions to present the positives will lead to more “yes’s.” “For example, you could ask ‘Do you think it will help our customer base?’ ‘Yes.’ ‘Do you think the new widget would make us more profitable?’ ‘Yes,’” he said. Then you move into the potential problematic areas discussion with this yes mindset prepared.
A compliment plus a reason
We’ve all given and received meaningless compliments. “That’s amazing.” “Great job.” While they are appreciated, it’s so much more meaningful to demonstrate evidence for the compliment with specifics. To make it sound sincere, Shwab says, “You have to substantiate it with evidence…if you don’t give an example it loses all its teeth.” Being authentic is one of the best ways to give a meaningful compliment.
Repeat it back
Listening and relationship experts encourage reciting back someone’s words, in your own words, to ensure you have understood and to communicate that understanding back to the speaker. This can start simply with “What I hear you saying…” or “What I think you are saying…” and then discrepancies can be corrected from there before proceeding onto the real work. According to the Harvard Business Review, people only ever retain half of what you said, so this can ensure you remember at least that much.
Accept compliments graciously
A thank you with a period is more sincere than a “thank you so much” or an “I really appreciate it.” It’s the classiest way to receive a compliment, without any elaboration, self-deprecation (“Thanks. I didn’t work that long on the presentation.”) It demonstrates confidence and appreciation without cockiness or insecurity.
On Sunday 17 November, the train timetables for the Western and Onehunga lines will be changing to provide earlier and later services. New timetables are live in Journey Planner and AT Mobile. Follow link for more info: at.govt.nz...
Ports of Auckland says it's still on track to open a new hydrogen production and refuelling plant wh…
Do you have a vehicle that is taking up space and becoming an eyesore? At AAA Auto Parts we dismantle and wreck cars. We will pay top cash whether your car is dead or alive!
* $300 - $3000 for small cars
* $700 - $10,000 for 4x4 utes, vans, 4WD, trucks and buses
* Same day removal
* Free … View moreDo you have a vehicle that is taking up space and becoming an eyesore? At AAA Auto Parts we dismantle and wreck cars. We will pay top cash whether your car is dead or alive!
* $300 - $3000 for small cars
* $700 - $10,000 for 4x4 utes, vans, 4WD, trucks and buses
* Same day removal
* Free quotes over the phone
We will beat any prices in the market by 10%.
Support your local business.
Give us a call on ** 0800 50 00 01 ** and we will be happy to have a chat.
About 200 people turned out on Monday morning to protest the removal of trees from Ōwairaka/Mt Alber…
Opinion: Using every last drop of your paint cans is about as rare as finishing the shampoo and cond…
PULLED BEEF AND ROSEMARY BOLOGNESE WITH BULGUR AND FETA Serves 4 Ready in 30 minutes Recipe courte…
Auckland's Santa, which has proudly towered above Queen Street for almost 60 years, is being retired after this year's festive season. First installed in 1960 on the Farmers building on Hobson street the 19-metre statue has polarised Aucklanders. In 2011 he was named as the world's … View moreAuckland's Santa, which has proudly towered above Queen Street for almost 60 years, is being retired after this year's festive season. First installed in 1960 on the Farmers building on Hobson street the 19-metre statue has polarised Aucklanders. In 2011 he was named as the world's most unintentionally creepy Christmas decoration by Cracked.com. An attempt to retire him in 2014 was met with backlash by the public and a number of companies banded together to keep him going. A statement from Heart of the City, who owns the statue, said it was costing too much to maintain the weary Santa and it was time to retire him. "We know Santa is well-loved by many Aucklanders," said Viv Beck, CEO of Heart of the City. "But sadly, for a combination of reasons it is time to retire this model." "We love Santa too so it wasn’t an easy decision. However this is not the end of Christmas in the city centre. "We’re already underway in thinking about how Christmas could be celebrated here in the future, and in the new year we will involve the city centre community in exploring what Christmas 2020 and beyond could look like."
Santa will go up for the final time on November 10 and will be taken down on January 10. "We want to provide Aucklanders with the opportunity to say goodbye to Santa. Christmas is a time for joy and celebration and we’re sure many of us have fond memories of him," Beck said. Memories and photos can be uploaded to heartofthecity.co.nz, emailed to farewellsanta@hotcity.co.nz or shared on Instagram and Facebook using #FarewellSanta. They'll then be published to a dedicated page on heartofthecity.co.nz/farewellsanta.
==========================================================
A flock of 1000 hens that was bought in an online auction for $1.50 but later found to be plagued …
Have you ever wondered what it would be like to workout in the comfort of your own home? Or perhaps you are getting more serious about your training, and having equipment at home is an integral part of your training schedule. A home gym is a solid investment for your health and well being. We have … View moreHave you ever wondered what it would be like to workout in the comfort of your own home? Or perhaps you are getting more serious about your training, and having equipment at home is an integral part of your training schedule. A home gym is a solid investment for your health and well being. We have taken a look at what you need depending on how you like to workout.
People rent out baches, rooms in their houses, their garages and car parking spaces, so surely hiring out swimming pools is the next logical step.
A new app lets people hire their private pools by the hour, but it hasn't come to New Zealand - yet.
To read more, click here.
Learn more about our new rural crime prevention signs, now available for purchase to the public, on our website: neighbourhoodsupport.co.nz or click the 'Read More' link below. 📰
#safercommunitiestogether
Hi neighbours,
We're to keen to know if pot plant and garden thievery is still a common problem and what people are doing about it.
If you've had a pot plant or something else taken from your garden in the last year and would like to share, could you please email homed@stuff.co.nz … View moreHi neighbours,
We're to keen to know if pot plant and garden thievery is still a common problem and what people are doing about it.
If you've had a pot plant or something else taken from your garden in the last year and would like to share, could you please email homed@stuff.co.nz with your name, your neighbourhood and a quick recap of what was taken and how it happened.
We'd love to hear from you!
The R&B party of the year will see Janet Jackson, 50 Cent and The Black Eyed Peas perform at Western Springs next weekend.
Hi Neighbours, Love him or hate him, downtown Auckland's (and briefly Manukau's) 5-storey Santa appears doomed because of cost, after nearly 60 years. Should he be saved, and by whom? Read the story below:
(Please type NFP if your comments are not for print)
© Neighbourly 2024
Loading…
