Make your family aware: Scam posing as officers returns
A phone scam is re-emerging with cold calling swindlers claiming to be Police officers.
New Zealand Police are advising the public to be vigilant, after a handful of reports have been made in recent days. Unfortunately, at least two elderly Aucklanders have been conned out of tens of thousands of dollars.
Waitematā CIB’s Detective Senior Sergeant Ryan Bunting says scammers are cold calling, mainly on landlines, and claim to be a Police officer.“They will also provide a fake ID or badge number to make their call seem legitimate,” he says.“This person will carry on and provide a reason for their call: either they are investigating fake bank notes, or that your credit card has been cloned.
“As part of this scam, they will ask you to withdraw money from a nearby bank to be collected or ask you to provide further financial or banking information to aid their investigation.”
Be aware: this is a scam call.
Police are investigating two reports this week, in south Auckland and the North Shore, where two people have fallen victim to the scam. “Both victims withdrew cash from a bank and handed this over to someone who arrived at their door to collect it under the fake cover story,” Detective Senior Sergeant Bunting says.“These victims have had their good-will and trust trodden on by these scammers.”
Investigation staff have ensured there is support available for the victims. Detective Senior Sergeant Bunting says: “Scammers have no ethics whatsoever and will take any opportunity to try and con you.“These scams take many forms, and the offenders trick people under a variety of guises or storylines.”
There are occasions where legitimate Police officers will contact people as part of their duties, he says.
Police are asking the community to be aware and take the opportunity to spread the word amongst friends and family members. “We are particularly keen to ensure elder family members are aware of what is happening,” Detective Senior Sergeant Bunting says. “If anyone receives a call of this nature, hang up.
“If you have had the unfortunate position of being a victim to this scam and have not reported this, we encourage you to report this to Police.”
Please remember:
- Police will never call to ask you for bank details, pin numbers or passwords
- Police do not offer prize money
- Police will not ask you to go to a bank to withdraw money
- If you receive a call out of the blue of a similar nature: challenge the caller to identify themselves, ask for their details.
- Hang up, contact 105 to verify the ID and request the officer to contact you
- If it sounds too good to be true, it probably is.
Auckland Transport----Free weekend travel for kids Making family outings easier
Did you know kids aged 5 to 15 can ride buses, trains, and ferries for FREE every weekend and public holiday with an AT HOP card?
But wait, there’s more! Load a child concession onto your child’s MyAT account and unlock 40% off weekday travel too. Managing their HOP card is super easy: create an AT HOP profile under your MyAT account, enter their birthday, and you’re good to go.
So, grab those HOP cards, tag on, and start exploring, because family adventures shouldn’t come with a price tag!
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Great news for Auckland’s tertiary students!
From 14 December, tertiary students will enjoy even bigger savings! The tertiary discount is increasing from 20% to 40% off AT HOP adult fares on buses, trains, and most ferries.
If you already have a tertiary concession loaded on your AT HOP card, there’s nothing you need to do, the increased discount will be applied automatically.
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Summer Rail Upgrades
27 December 2025 to 28 January 2026
We’re upgrading your rail network this summer as we get closer to more trains, more often, when City Rail Link opens up in 2026.
27 December – 18 January: Full rail network closure.
9 – 26 January: Partial rail network closure.
27 – 28 January: Full network closure for City Rail Link testing.
Rail replacement buses will be available throughout the summer rail upgrades to keep you moving.
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IKEA Sylvia Park – What to Expect Now That It’s Open
If you’re planning a visit to IKEA Sylvia Park, consider taking public transport.
Train: Eastern Line - it's about 19 minutes from Waitematā to Sylvia Park.
Bus: Six routes serve the area. Five stop directly at Sylvia Park shopping centre, and another stops on Carbine Road, close to IKEA.
For bulky purchases, home delivery is available to help reduce congestion and parking queues.
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Enjoy the festive season without the fuss.
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Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Jetstar Christmas sale launches with 45,000 cheap fares from $48
Jetstar has launched a Christmas sale with 45,000 discounted domestic and international fares across 13 routes.
The airline’s Christmas sale began just after midnight, with one-way domestic fares available from as low as $48 and international fares from $142.
Travel dates vary per route but include early March to early September for domestic and early February to late August for international.
Jetstar’s head of New Zealand, Shelley Musk, said the airline was prepared for a record summer of flying in New Zealand.
“We’re gearing up for our busiest Christmas and New Year peak ever, with almost 700,000 customers expected to fly to and from New Zealand over December and January,” she said.
Air New Zealand estimated 1.6 million passengers will be travelling domestically around New Zealand this summer season.
“Queenstown will see 260,000 customers travel to and from the region while Nelson is gearing up for 150,000 customers, and Dunedin 110,000,” Air New Zealand general manager airports Kate Boyer said.
Boyer said the busiest day for domestic travel is Friday, December 19 with up to 32,000 travellers expected to fly, followed by Sunday 21, Monday 22 and Tuesday 23, with up to 31,000 customers taking to the skies each day.
This year, Jetstar launched five new domestic and transtasman routes, including Hamilton to Sydney and Christchurch to Cairns, while Hamilton to Christchurch and Brisbane to Queenstown flights will commence next year.
Jetstar’s domestic routes on sale
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● Auckland to Wellington from $48
● Christchurch to Wellington from $52
● Christchurch to Hamilton from $53
● Wellington to Queenstown from $53
● Auckland to Christchurch from $59
● Auckland to Dunedin from $72
● Auckland to Queenstown from $72
Jetstar’s international routes on sale
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● Hamilton to Sydney from $142
● Auckland to Sunshine Coast from $162
● Hamilton to Gold Coast from $169
● Dunedin to Gold Coast from $179
● Auckland to Rarotonga from $189
● Christchurch to Cairns from $199
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