1694 days ago

Watercare ups charges yet delivers appalling service

Barbara from Northcote

Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.

More messages from your neighbours
3 days ago

🪱🐦 When are you the most productive? 🌙🦉

The Team from Neighbourly.co.nz

The Post has been diving into our daily habits, and research suggests being an early bird or a night owl isn’t just a choice—it’s biology! We all have that specific time when our brains finally "click" into gear.

This raises a big question for the modern workplace. To get the best out of everyone, should employers accommodate our natural body clocks? This idea is at the heart of the four-day work week and flexible scheduling movements.

We want to hear from you:
1. When does your brain "click" into gear?
2. Would a flexible (or shortened) schedule change the way you work?

Image
G
21 hours ago

Concreter

Glenda from Hillcrest

Does anyone know of a reliable independent concreter who can assist us with a concrete repair. Ph 0274965835. Thanks.

14 days ago

Poll: Is Auckland’s economy improving?

The Team from Neighbourly.co.nz

The latest reporting from The Post suggests a wave of optimism for 2026. With interest rates finally heading south, businesses are feeling more positive. But for many on the ground, the real-world recovery feels a bit like a slow-moving commute on Auckland's motorways.

We want to know: Are you seeing signs of Auckland's economy improving in your industry or neighbourhood? Whether it's busier shops, new projects kicking off, or just a shift in the mood ...

Image
Is Auckland’s economy improving?
  • 18.5% Yes
    18.5% Complete
  • 65.8% No
    65.8% Complete
  • 15.6% A little
    15.6% Complete
243 votes