Confused about consumer contracts? Read this
A standard form consumer contract is an agreement where the terms and conditions are already written out for you to sign, and you don’t negotiate what the terms and conditions will be.
The terms can be in a separate document, or on the back of things like tickets, quotes, terms of trade or invoices.
Examples of such contracts are rental car agreements, gym memberships, gas and electricity contracts, finance agreements, and retirement home contracts.
Normally you cannot cancel a standard form consumer contract if you change your mind part way through, but there are some situations where you may be able to e.g. where there is a ‘termination’ clause in the contract giving you the right to cancel with notice for certain reasons, if the other party agrees to accept your cancellation or where they breach an important term or condition of the contract.
Under the Fair Trading Act (FTA), businesses must not include unfair terms in consumer contracts e.g. allowing them to cancel or renew the contract, or to vary the goods or services they provide you, or to change the price payable without giving you the right to end the contract.
If you think your rights have been breached either under the Fair Trading Act or the Consumer Guarantees Act, you can seek a remedy.
✅To learn more about a standard form consumer contract, unfair contract terms, and how you can find help, visit cab.org.nz/article/KB00000040
Original post credit: Citizens Advice Bureau NZ/www.cab.org.nz
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Auckland, why are we so excited about a new store? 🚗🛒
I think we’ve all seen the traffic notices and headlines about the new IKEA by now!
So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!
Keen for an update? The Post has you covered
Night-time roadworks on SH16
From 23 November to 17 December, stop/go traffic management will be in several locations on SH16 between Mabbett Lane and Restall Road (Sundays to Thursdays, 9pm to 5am).
Works will include chipsealing and stormwater improvements. There may be delays to your journey when travelling through the area. Click to find out more.
NZCCM Massage and English Programmes
The New Zealand College of Chinese Medicine (NZCCM) offers industry-focused Massage and English programmes that prepare students for professional practice.
Students gain strong Anatomy and Physiology knowledge, hands-on experience in the student clinic, and pathways into health and wellbeing careers. NZCCM actively incorporates tikanga Māori and Te Ao Māori, partnering with local marae for cultural learning and community treatments.
As Auckland’s only provider of Massage diplomas, NZCCM is enrolling now for February 2026 Programmes include the Level 5 Wellness and Relaxation Massage Diploma and the Level 6 Remedial Massage Diploma, both NZQA-approved with intensive block courses. NZCCM also offers NZCEL Level 4 for academic English preparation.
Open Days will be held on 12 December and 23 January.
Contact: 09 580 2376 or auck@chinesemedicine.ac.nz
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