135 days ago

SILVER WINNER QUALITY SERVICE AWARD

William Sanders Retirement Village

We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.

This is the eighth time we’ve been honoured in these awards since they began in 2015.

Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.

Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.

This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.

Thank you to our amazing teams and to all those who took the time to complete the surveys!

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More messages from your neighbours
12 hours ago

Poll: Should we ditch daylight saving? 🕰️

The Team from Neighbourly.co.nz

First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.

While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.

And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?

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Should we ditch daylight saving? 🕰️
  • 33.7% Yes - get rid of the clock changes
    33.7% Complete
  • 65.2% No, I enjoy it
    65.2% Complete
  • 1.1% Other - I'll share below
    1.1% Complete
187 votes
21 hours ago

Poll: How important is the ability to book a doctor’s appointment online?

The Doctors

Hi Neighbours
Here at The Doctors we would love to hear how you prefer to book your doctor’s appointments. With busy schedules, different people find different methods easier.

For some, online booking is very convenient, you can make an appointment anytime without needing to wait on the phone. Others still prefer calling the clinic and speaking to a real person, especially if they have specific questions about their visit.

Your feedback helps us understand what works best for our patients and how we can improve access to care.
Find out more

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How important is the ability to book a doctor’s appointment online?
  • 39.7% I prefer booking online whenever possible
    39.7% Complete
  • 20.9% Online booking is helpful but not essential
    20.9% Complete
  • 35.8% I prefer calling the clinic
    35.8% Complete
  • 3.6% I didn’t know online booking was available
    3.6% Complete
330 votes
G
1 day ago

Government targeted relief

Garth from Hillcrest

My sister is a Pensioner living in Wellsford. She has an appointment at North Shore Hospital tomorrow afternoon at 2.45pm. The 160km round trip would cost about $50 which is too expensive. Instead, she will be taking a free shuttle leaving from Wellsford at 8am tomorrow, so will have almost 6 hours wait at hospital . It is not only families with children who are struggling. I do understand that not everyone can be accommodated in the relief, but just saying.