Scam Alert: Refund requests targeting small businesses
Westpac has reported a new scam targeting businesses.
Scammers are reportedly messaging businesses with screenshots of bank statements that appear to show two identical payments to the business, and asking to be refunded for the falsified duplicate payment.
Businesses should double-check any payment details before responding to queries or processing refunds for customers.
If you receive suspicious communication regarding your accounts, contact your bank directly.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
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