344 days ago

Have you been misled about a product or service? Know your rights!

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

📢 **Have you been misled about a product or service? Know your rights!** 🛑🛍️

If a business has misled you—whether it’s false advertising, unfair pricing, or misleading sales tactics—you have **protections under the Fair Trading Act (FTA)!** 💪🏽

🔹 **Step 1:** Try resolving the issue with the trader directly.
🔹 **Step 2:** If that doesn’t work, you can take action under the **FTA.**

The **FTA applies to all businesses**—from major hotel chains and supermarkets to small market stalls and online stores. It covers:

✅ **Pricing & advertising**
✅ **Product/service info**
✅ **Sales techniques & financing**
✅ **Product safety & trading practices**
✅ **Employment ads**

🚨 **Examples of misleading behaviour:**
❌ False claims about product scarcity (“Only 2 left!” when there’s plenty)
❌ Fake sales deadlines to pressure buyers
❌ Misleading product origins (e.g., a “Made in NZ” label on an imported item)

👉 **Need help?** Learn more about your rights & how to take action: [cab.org.nz/article/KB00000017](cab.org.nz...)

📢 *Empower yourself & your community—share this post!* 💙

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More messages from your neighbours
3 days ago

🎉 Riddle me this, legends! 🎉

The Riddler from The Neighbourly Riddler

He/She who makes it, sells it.
He/She who buys it, doesn't use it.
The user doesn't know they are using it.
What is it?

(Shezz from Ngāruawāhia kindly provided this head-scratcher ... thanks, Shezz!)

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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8 days ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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5 days ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 37% The sting of a fine (Money talks!)
    37% Complete
  • 63% The threat of demerit points (Nobody wants to lose their license!)
    63% Complete
892 votes