Kiwis lose millions to offshore scammers
Police are warning the public to be vigilant and wary of calls from phone scammers following a rise in complaints recently which have seen some victims lose tens of thousands of dollars.
Detective Sergeant Kelly Corby from the Auckland City Financial Crime Unit said an investigation, named Operation Hyattsville, is looking into more than 20 complaints from victims who have lost money in the past couple of months to phone scammers operating overseas.
One of these victims, 80-year-old Auckland City resident Marion, was conned by the scammers in a video posted today on the Auckland City District Police Facebook page.
Marion had $10,000 taken from her account after a caller convinced her that there was an urgent issue with her Spark account and they needed to access her computer remotely to fix the issue.
The convincing scammer asked Marion to download the Teamviewer application which allowed them to access her computer before asking for her banking details.
Fortunately, Marion’s bank got in touch after noticing suspicious banking activity and the money was able to be recovered.
Detective Sergeant Corby said unfortunately in most instances the victims are not as lucky as Marion, with several million dollars lost by Kiwis to these offshore scammers in the past few months alone.
“We are not talking about small amounts of money. On average, each victim has lost around $30,000 and these losses are absolutely devastating for our victims,” he said.
“Phone scams are nothing new, however we are concerned after seeing a growing trend of cases recently where victims have been conned over the phone.”
Corby said if you think you are a victim of a phone scam, you need to act fast and notify your bank immediately.
“There is a simple way to stop yourself from being a victim. Do not give your personal banking information out over the phone and do not allow the person over the phone to access your computer,” he said.
“There is no legitimate reason that a company will need to access your computer remotely. Do not download any application which allows them to access it.
A similar investigation by the Auckland Financial Crime Unit last year, Operation Deadwood, resulted in Police charging 18 people for money laundering offences after hundreds of phone scam victims lost more than $2.5 million.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.2% Yes! New Year, New Me
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20.3% Yes - but I rarely stick to them
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69.5% Nah - not for me
Witnesses sought in relation to mass disorder on K-Road Auckland
Police are appealing to the public for any footage they may have of the mass disorder that occurred on Karangahape Road in Auckland in the early hours of Sunday 28 December.
Emergency services were called to the disorder around 3.41am where it is estimated around over 50 people were present.
A Police investigation is underway after there were three serious assaults on and around Karangahape Road during the mass disorder.
A portal has been set up to allow the public to upload any footage they have of the disorder and the serious assaults.
The portal is https://dahr.nc3.govt.nz/
Police have arrested one person but are asking for help to identify and locate others involved.
• Around 4:15am there was a serious assault outside the Crown Bar on Queen Street.
A 33-year-old man received serious injuries and was hospitalised.
The offender is still unknown, and the Police file number is 251228/4647.
• Around 4:30am there was another serious assault on a Cobden Steet just off Karangahape Road.
A 27-year-old man received serious injuries and was hospitalised.
The offender is still unknown, and the Police file number is 251228/4462.
• Around 5am there was third serious assault at the Mobil Service Station on the corner or Karangahape Road and Ponsonby Road.
A 46-year-old man received serious injuries and was hospitalised.
A 21-year-old man has been charged with wounding with intent to cause grievous bodily harm.
He has been bailed to appear in court again on 16 January 2026.
The Police file number is 251228/4774.
Police would like to speak to anyone who has witnessed or filmed the assaults.
Witnesses can call Police directly on 105.
Please quote one of the above file numbers.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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