How to write emails that don't trigger rage and frustration
Just start with a hello, and say hope you’re well. There’s nothing gentle about gentle reminders. And the email never finds you well. Nothing annoys working professionals more than emails with vague flatteries, unnecessary niceties or even passive-aggressive follow ups. “As per my last email…” is a sure way for your email to be left on hold.
There are several ‘Dos and Don’t’s’ when writing a professional email. “Emails can be irritating. First of all, you can’t see the person. Often, you might not know the person. So, it’s already very hard to connect with someone you can’t see or don’t even know. So a lot depends on the tone of the email, and how they explain the context,”.
Remember, a working professional is already swamped with a million emails a day; a vague, generic, aggressive or meaningless one filled with false niceties will either elicit an angry, irritated response, or just be left unread. Or, possibly, sent to trash.
Emails can be irritating. A lot depends on the tone of the person in the email and how they explain the context. They need to be empathetic to connect with the other person. For example, they can start an email by saying I know you must be busy...
Skip the dears, dearests and dearie
“No one’s so dear to you, you aren’t writing to your grandmother,” “I’ve deleted emails from people who addressed me as dearest,”. She has been called dearie too, much to her shock. “I’ve had to remind people to not address me like that,”.
So, avoid the over-familiarity. No one’s your lovely, dear or honey at work. “I can’t stand over-familiarity from people that I do not know,”, an American freelancing writer. “I dislike it when strangers write emails addressing me as ‘lovely’. It’s like ‘Hey lovely, thought I will check in…’ and the email is followed by some irrelevant announcement,” Be professional, friendly, but without going overboard.
Be specific in your subject line
For all you know, your recipient might be subjected to a flood of emails a day. They don’t have time to read each email. They’ll probably just look at the subject and see if it’s worth their time. If they don’t find it so, it usually remains unread or goes to trash. So keep the subject line short, Get to the point. Many people won’t have the patience to read an email with a blank subject or something vague or generic. “I wouldn’t read an email with the subject ‘just checking in’ or ‘greetings’. So, keep your subject short; let it capture the essence of your email, like a headline," Otherwise, you and your email are ignored.
The email never finds you well
Yes, we know the emails that begin with this line: ‘Hope this email finds you well.’ “It does not sound sincere. The first thing that comes to mind when reading it is, ‘Okay, what do you want?” which focuses on leadership content strategies. “It sounds rather clichéd, as if you really don’t care what’s happening with them, but you’re just determined to get your work done,” Just say hello, and hope you're well.
Skip the slang
Don’t wander and confuse the reader. “You don’t have to begin with a chatty, over-friendly conversation before getting into the conversation, especially if you have emailed them several times a day,” “Skip the slang, excessive punctuation and emoticons,”
A little empathy doesn’t hurt
Emails can be a frustrating form of communication for various reasons, one being that you can’t see the person. “You need to show a little empathy in your emails, so that they can at least have a sense of your tone and mood,” If you know they’re busy, you can use words like ‘I know you must be busy’… and give them clear context, of what you need. Keep it short, simple and basic, and that’s the best way to not annoy someone.
In this form of written communication, you need to establish some form of trust with the other person, he says.
“Always think, how would I feel when reading this,”
There’s no point following up on a previous email, when the other person doesn’t remember what you’re following up on.
Explain your request again, so that the person doesn’t have to sift through a long email thread and see what you’re referring to. “If that person didn’t respond to your email the first time, resending the same message is probably not going to get better results the second time.”
Avoid being pushy and passive-aggressive: No gentle reminders
Don’t mark your emails with ‘URGENT’ (in upper case mind you), when you know, it isn’t urgent. Moreover, don’t do it just in the hope that you are capturing someone’s attention. “I’ve received emails from people saying, ‘Hey, I haven’t heard from you for a week, so I guess you’re not interested. Well, in case you are, let me know’,” “Such emails just trigger you into a rage, or you just delete them and never respond,”
Also, avoid ‘gentle’ reminders. There’s no such thing as a gentle reminder. “Everyone knows that a reminder is a call to action. Adding gentle to it, just sounds more passive-aggressive and leaves the other person aggravated,”“In terms of tone of voice, always be warm and approachable – not cold, impersonal, and definitely not patronising or passive-aggressive,”.
Think before you ‘cc’
“The point of cc’ing someone is that they’re kept in the loop. That person already has context. If they don’t, then don’t cc them. It’s simple. There’s no prize for the number of people you can stuff into an email. Put yourself in their shoes, how would you like being copied in an email that’s completely out of the blue? Exactly,”.
Don’t copy others on an email when there’s no need
Moreover, don’t email several people in the hope that they will forward it to the person who is supposed to receive the email. This is considering the scenario that the person hasn’t responded. In all probability, they will email the same person and filled their inbox with the same email. Nothing annoys a person more.
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Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑
Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.
We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?
Want to read more? The Press has you covered!
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51.9% Human-centred experience and communication
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15.3% Critical thinking
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29.9% Resilience and adaptability
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2.9% Other - I will share below!
The Gospel’s Relevance Today**
The Gospel, meaning ‘good news’, is the cornerstone of the message contained in the Bible’s first four books—Matthew, Mark, Luke, and John. While these records were written approximately 2,000 years ago, a natural question arises: why is this Gospel still relevant and vital for us today? This analysis seeks to explore what the Bible itself defines as the Gospel and to understand its enduring significance.
**Defining the Gospel: Core Biblical References**
The Gospel is not a vague concept; Scripture provides clear descriptions of its content and focus.
* **The Gospel of the Kingdom:** In Matthew 4:23, as Jesus begins his ministry, he is described as “preaching the gospel of the kingdom.” This immediately establishes that the good news is centrally about a kingdom—the Kingdom of God. His accompanying miracles served to validate the authority of this message.
* **The Gospel of Jesus Christ:** Mark 1:1 opens with, “The beginning of the gospel of Jesus Christ, the Son of God.” Here, “Christ” is a title meaning ‘anointed one’. Thus, the good news is intrinsically about Jesus: his identity as the Anointed One and his unique status as the Son of God.
* **The Gospel of God’s Grace:** In Acts 20:24, the Apostle Paul speaks of his mission to “testify the gospel of the grace of God.” Grace signifies an undeserved gift. This reveals that the Gospel involves a gift from God, offered not because it is merited, but out of His benevolence.
* **The Gospel of Salvation and Peace:** Romans 1:16 declares the Gospel is “the power of God to salvation for everyone who believes,” breaking down barriers between Jew and Gentile (Greek). Furthermore, Romans 10:15 calls it the “gospel of peace,” pointing to a future state of peace brought about by this message.
* **The Gospel Summarised:** 1 Corinthians 15:1-4 provides a foundational summary. Paul reminds believers of the gospel he preached, “by which also you are saved.” He then states its core historical facts: “that Christ died for our sins according to the Scriptures, and that He was buried, and that He rose again the third day according to the Scriptures.” The Gospel is therefore rooted in the sacrificial death and resurrection of Jesus.
In synthesis, the Gospel is the good news of **salvation and future peace in the Kingdom of God**, made possible by **the grace of God** and **the obedient sacrifice of His Son, Jesus Christ**, and offered to all who believe.
**Old Testament Foundations: The Gospel Preached to Abraham**
A crucial question is whether the Gospel is confined to the New Testament. Scripture shows its foundations were laid much earlier. Galatians 3:8 states explicitly that “the Scripture, foreseeing that God would justify the Gentiles by faith, preached the gospel to Abraham beforehand, saying, ‘In you all the nations shall be blessed.’”
This reference points back to Genesis 12:1-3, where God made profound promises to Abraham: to make him a great nation, to bless those who blessed him, and that “in you all the families of the earth shall be blessed.” These promises—later reaffirmed to Isaac and Jacob—form the bedrock of the Gospel hope. The good news of salvation through Christ is the fulfillment of how **all nations** would be blessed through Abraham’s “seed.”
**The Gospel’s Personal Relevance: Good News for You Today**
How does this ancient message become “good news for you” today? The application is clearly outlined in Galatians 3.
* **Access through Faith in Christ:** Galatians 3:26 declares, “For you are all sons of God through faith in Christ Jesus.” The promise made to Abraham is now extended to anyone with faith in Jesus.
* **The Role of Baptism:** Verse 27 explains, “For as many of you as were baptized into Christ have put on Christ.” Baptism is the God-appointed act of faith that identifies a believer with Christ’s death and resurrection.
* **Unity and Inheritance:** Verses 28-29 reveal the glorious outcome: “There is neither Jew nor Greek, there is neither slave nor free, there is neither male nor female; for you are all one in Christ Jesus. And if you are Christ’s, then you are Abraham’s seed, and heirs according to the promise.” Through the Gospel, all barriers are removed; believers become spiritual descendants of Abraham and heirs to the promises of the Kingdom.
This Gospel was once a mystery hidden in God’s purpose (Ephesians 3:3-9). Now, it has been revealed: the unsearchable riches of Christ, offering salvation to all who heed the call, believe the message, and are baptised into him.
**Conclusion: An Enduring and Open Invitation**
The Gospel is far more than a historical account; it is the living, powerful good news of God’s plan for salvation. It is rooted in promises to Abraham, accomplished through the death and resurrection of Jesus Christ, and open to all people without distinction. It offers a tangible hope—the hope of resurrection, peace, and an inheritance in the coming Kingdom of God. This is why the Gospel remains profoundly relevant. It is an invitation to listen, believe, and stand firm in this hope, linking our lives today to the eternal purpose of God.
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