Poll: No more card payment surcharges – but who should be covering the cost? 💸
The Government says it's scrapping those annoying card surcharges – and it’s happening next year.
Consumer NZ is stoked, saying these sneaky surcharges cost Kiwis around $65 million a year and should’ve been gone ages ago.
But not everyone’s convinced it’s a win. Labour and Hospitality NZ are worried the costs won’t just disappear. Labour MP Arena Williams put it simply: there should not be surcharges for customers at all. But she points out that the Government’s plan does not deal with banks and merchants “who still scoop a big fee”.
Many of our community are rocked by the recent announcement. Retailers warn card surcharge ban could lead to higher prices - the unfortunatel reality is that small businesses are feeling the squeeze along with their customers. In comparison, large retailers pay significantly lower banking fees and ultimately have more leverage at the negotiation table.
💸 So someone still pays – but who?
We want to know: Who should be covering this cost?
Share your thoughts in the comments!
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5.7% Retailers need to absorb the cost
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88.7% The banks are the problem - the cost should not sit with consumers or retailers
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4.2% I do not mind paying a surcharge - I just want everything to be transparent
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1.4% It is more complicated - I will share below
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.3% I want to be able to choose.
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47.3% Against. I want to deal with people.
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