1210 days ago

Watercare ups charges yet delivers appalling service

Barbara from Northcote

Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.

More messages from your neighbours
13 hours ago

Got a Minute? Prove You’re the Smartest Neighbour!

Riddler from The Neighbourly Riddler

What is it that when given one, you’ll have either two or none?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

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1 day ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 84% Yes
    84% Complete
  • 14.7% No
    14.7% Complete
  • 1.3% Other - I'll share below
    1.3% Complete
837 votes
2 hours ago

Spring gardening tips

Bert Sutcliffe Retirement Village

Dreaming of a garden bursting with colour and fresh produce? Shane Fairbairn, Ryman Healthcare’s Landscape Manager, shares his top tips to make it happen. You’ll be set to create a gorgeous, relaxing space in no time - grab your trowel, and let’s dig in.

Click read more for more information.

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