Kiwis lose millions to offshore scammers
Police are warning the public to be vigilant and wary of calls from phone scammers following a rise in complaints recently which have seen some victims lose tens of thousands of dollars.
Detective Sergeant Kelly Corby from the Auckland City Financial Crime Unit said an investigation, named Operation Hyattsville, is looking into more than 20 complaints from victims who have lost money in the past couple of months to phone scammers operating overseas.
One of these victims, 80-year-old Auckland City resident Marion, was conned by the scammers in a video posted today on the Auckland City District Police Facebook page.
Marion had $10,000 taken from her account after a caller convinced her that there was an urgent issue with her Spark account and they needed to access her computer remotely to fix the issue.
The convincing scammer asked Marion to download the Teamviewer application which allowed them to access her computer before asking for her banking details.
Fortunately, Marion’s bank got in touch after noticing suspicious banking activity and the money was able to be recovered.
Detective Sergeant Corby said unfortunately in most instances the victims are not as lucky as Marion, with several million dollars lost by Kiwis to these offshore scammers in the past few months alone.
“We are not talking about small amounts of money. On average, each victim has lost around $30,000 and these losses are absolutely devastating for our victims,” he said.
“Phone scams are nothing new, however we are concerned after seeing a growing trend of cases recently where victims have been conned over the phone.”
Corby said if you think you are a victim of a phone scam, you need to act fast and notify your bank immediately.
“There is a simple way to stop yourself from being a victim. Do not give your personal banking information out over the phone and do not allow the person over the phone to access your computer,” he said.
“There is no legitimate reason that a company will need to access your computer remotely. Do not download any application which allows them to access it.
A similar investigation by the Auckland Financial Crime Unit last year, Operation Deadwood, resulted in Police charging 18 people for money laundering offences after hundreds of phone scam victims lost more than $2.5 million.
Six tips for improving security around your home
1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.
2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them well-trimmed around windows and doors improves visibility and reduces potential hiding spots.
3) Secure Entry Points
Ensure doors, windows, and gates are always closed when you are away from the house. Upgrade to more secure locks, deadbolts, or even smart locks for added protection.
4) Add a security camera
Place security cameras in the main entry points to your home. Doorbell cameras are also relatively cheap and a great way to keep track of who is visiting your home when you aren't there.
5) Start a Neighborhood Watch Program
You could reach out to members on Neighbourly to form a group of neighbors who can regularly keep an eye out for suspicious activity and report it. You could also check with Neighbourhood Support to see what is existing in your area.
6) Introduce yourself to your neighbours
The closer you are to your neighbors, the more likely they’ll notice when something unusual or suspicious is happening around your property
Feel free to share anything that you do around your area to deter crime.
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