2223 days ago

Auckland Flat Owner Dispute with Body Corporate so they Can Enter His Apartment at Any Time

Max from Northcote

An Auckland city-centre flat owner is upset he has to hand over a key to his complex's body corporate so they can enter his apartment at any time.

Queen St apartment owner Zhiren "James" Xian's frustration stems from a dispute over a heat pump and a balcony filled with wine bottles, "decorative figurines" and washing.

His body corporate board accused him of leaving too much rubbish on his balcony, using it to hang his washing out and decorating it with figurines.

But they also complained he had installed a heat pump for an air-conditioning unit without their consent and they asked for permission to come inspect it and make sure it was safe.

When Xian didn't give permission, they informed him they would enter his unit on a set date to check anyway.

Xian said he only got two hours' notice of the entry because the body corporate emailed him at a wrong address and was extremely upset to arrive home and find them already in his apartment.

The drawn-out saga that was heard at the Tenancy Tribunal this month had cost him cash and contributed to "a severe mental illness" requiring visits to counsellors and a psychiatrist, he said.

However, his claims the body corporate had harassed him and entered his flat unlawfully were rejected in a recent Tenancy Tribunal decision.

Tribunal adjudicator John Hogan said body corporates were authorised to enter any flat in a complex they ran for either emergency situations or to ensure the flat was maintained in a safe condition.

The issue in Xian's flat was he didn't use the body corporate's recommended company to install his heat pump.

The body corporate subsequently entered his flat with an inspector and made a judgment the heat pump had been installed incorrectly and quoted Xian about $4000 to use their recommended company to fix the job.

The body corporate's inspector said the installation presented a fire risk and might also send contaminated air to other residents in the building.

At the Tenancy Tribunal, the body corporate sought to get an order to force Xian to use their company to uninstall the air conditioner and heat pump and fix the problems.

But adjudicator Hogan sided with experts brought by Xian, proving the air conditioner was safe and installed correctly.

Hogan subsequently rejected the body corporate's order to force Xian to uninstall his heat pump.

Xian told the Herald he chose not to use the body corporate's recommended company because he found a quote $1000 cheaper from another installer.

He then wouldn't let the body corporate into his flat to inspect the installation job because he thought they'd just be looking for problems.

"I suspected once they knew I did the installation, they will just come in and make up some reason to say it was put in wrong and then issue me another high-priced repair quote, which is exactly what they did," he said.

But while Hogan sided with Xian's experts in determining the heat pump and air conditioner had been put in safely, he said Xian had no right to refuse the body corporate entry.

"Xian believed strongly that the body corporate should have simply accepted his advice that effectively 'all was well' with the heat pump insulation, when of course it was the body corporate's obligation to check that out," Hogan said.

Hogan also said the body corporate had acted in good faith throughout the saga.

"While the circumstances were stressful for all parties ... they occurred within an acceptable context, and I make no finding of a breach of quiet enjoyment," he said.

He ruled Xian must comply with body corporate rules in keeping his balcony free of washing, decorative figurines and rubbish at all times.

Xian said this was a moot point because he had already complied with this requirement.

Hogan also ordered Xian to change his front door lock to a standard lock that allowed the body corporate to use a master key to access his apartment at any time in case of emergencies.

Source: Ben Leahy is a reporter for the New Zealand Herald

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More messages from your neighbours
11 hours ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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3 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

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5 hours ago

Onepoto Park

Denise from Birkenhead

A month ago I witnessed a huge drum of chemicals on the back of a boat being sprayed deep into the water for apparently to remove the algae, I asked the co worker why he would do this and I had hoped it would not upset the 60-80 ducks that live on the water, he said they would have to drink a lot of water to be affected. I said "well, what else do they drink!" I told him I rescued ducks and place them into this pond when they are well enough and always in small groups so they have an adopted family of their own and not be lonely.
Since this I have witnessed the duck life very sick and dying, their feathers are falling off their wee bodies and they are trying to swim without feathers and eventually die...I am so upset witnessing this and every week there are fewer ducks, On Tuesday I only saw 10 ducks.
The regular lawn mower man for this park said he is very concerned as he and I felt it like a ghost pond as their were none in sight ! I feed all birdlife once a week here and the birds are always waiting for my visit. Usually 100-200 including pigeons, seagulls, pukeko's sparrow and ducks. Even the Pukeko's are missing, yes you may well say they have flew off somewhere but I have been frequenting this park and others for the past 15 months and never seen it so empty for this time of the year.... the council are accepting no liability and I am helpless to know where to take this further. I have witnesses and the lawn mower man says the pond was always clear years ago and he can't understand why it is so bad... the bridge has been blocked off underneath and the filth is disgusting and this is where some of the dead birds have been found. The chemicals are not making it better and my question is, why can't it be kept clean in an organic way and build the pond life with healthy plants to nourish the growth and feed the birdlife.