Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
🪱🐦 When are you the most productive? 🌙🦉
The Post has been diving into our daily habits, and research suggests being an early bird or a night owl isn’t just a choice—it’s biology! We all have that specific time when our brains finally "click" into gear.
This raises a big question for the modern workplace. To get the best out of everyone, should employers accommodate our natural body clocks? This idea is at the heart of the four-day work week and flexible scheduling movements.
We want to hear from you:
1. When does your brain "click" into gear?
2. Would a flexible (or shortened) schedule change the way you work?
Poll: Is Auckland’s economy improving?
The latest reporting from The Post suggests a wave of optimism for 2026. With interest rates finally heading south, businesses are feeling more positive. But for many on the ground, the real-world recovery feels a bit like a slow-moving commute on Auckland's motorways.
We want to know: Are you seeing signs of Auckland's economy improving in your industry or neighbourhood? Whether it's busier shops, new projects kicking off, or just a shift in the mood ...
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17.8% Yes
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66.4% No
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15.8% A little
🌉🛶 Early Birds Might Crack This One First… or Not? 🥚🧠
A person is crossing a bridge and sees a boat full of people, yet there isn't a single person on board.
How is this possible?
(Susan from Massey kindly provided this head-scratcher ... thanks, Susan!)
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
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