NZ Post Call Centre -hopeless
Just hung up after being on hold for 16 minutes . Why do they think people have so much time to wait for someone to answer ? I called just after they opened at 8am. How can you have" higher than normal call volumes" 5 minutes after you open. I guess one way to not have to employ more staff is just not answer and people will hang up eventually.Grrrrrr
Clown Couture
Don't clown around 🤡 Head on down for some op shopping at the Red Cross Shop Wairau Park!
📍18 Link Drive, Wairau Park
🕐 Mon-Sun: 9.00am to 5.00pm
📞 094409770
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.6% I want to be able to choose.
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47.1% Against. I want to deal with people.
Free counselling available
Spaces available on Wednesdays face to face. Some online available by appointment.
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