412 days ago

Apple and planned obsolescence

Karen from Totara Vale

Learn from this Guys. My iPhone8 stopped updating the software I realised when I'm looking at Tuesday's weather and it's Thursday. Then I can't send texts "time sensitive" was the message. So I tried to update. No Dice
So I tried to update via iTunes. No dice. So I downloaded the app. No dice and then the phone froze on the Apple support screen. Apple support said I had to take it to the store. Cost me to send it in and have it diagnosed. $70
They (Harvey Norman Wairau) reset the phone and couriered it back. And I'm now locked out and have to recover my account through Apple who via the web told me I have a wait period of 'days' or 'LONGER"
Kewl. NOT. So after a 'wait period' (in their words...1984 anyone?) which Apple assured me their call centre people can't hasten I'm given a coundown...24 hours...10 hours...3 hours...20 mins...
And THEN I'm told I have to wait until November 6th to recover my account!!! It's already been down a week and now another fortnight???
So, yes their tactics have resulted in forcing me to upgrade my old phone. But guess what. Spark are sending me out a Samsung S24.
Goodbye Apple.

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More messages from your neighbours
2 hours ago

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3 days ago

Poll: Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝

The Team from Neighbourly.co.nz

There’s growing debate about whether New Zealand’s extended Christmas break (and the slowdown that comes with it) affects productivity.

Tracy Watkins has weighed in ... now it’s your turn. What’s your take? 🤔

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Are our Kiwi summer holidays helping us recharge, or holding the economy back? ☀️🥝
  • 72.4% We work hard, we deserve a break!
    72.4% Complete
  • 16.6% Hmm, maybe?
    16.6% Complete
  • 11% Yes!
    11% Complete
598 votes
B
8 hours ago

All things plastic

Bryson from Hillcrest

Another quick pickup from Takapuna Beach

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