827 days ago

Southern Cross misbehaving

Willowgrove Consulting Limited

This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.

Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.

It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.

On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.

More messages from your neighbours
6 days ago

Poll: Should we be giving the green light to new mining projects? 💰🌲

The Team from Neighbourly.co.nz

The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.

We want to know: Should mining projects like this move ahead?

Keen to dig deeper? Mike White has the scoop.

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Should we be giving the green light to new mining projects? 💰🌲
  • 53.4% Yes
    53.4% Complete
  • 46.6% No
    46.6% Complete
2035 votes
10 days ago

Aucklanders, we want to know: How are you feeling about the current property market?

The Team from Neighbourly.co.nz

New Zealand homeowners are now more likely to sell at a loss than at any time since 2013, and if you’re in Auckland or Wellington, the odds are even higher.

But there is a silver lining: buyers are still in a strong position when it comes to negotiating prices.

So we’re curious…
How are you feeling about the current property market?

If you’re keen to dive into the details, Deborah Morris breaks down all the latest insights.

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3 days ago

Auckland, why are we so excited about a new store? 🚗🛒

The Team from Neighbourly.co.nz

I think we’ve all seen the traffic notices and headlines about the new IKEA by now!

So here’s the question: why do we get so excited when a new store opens? Convenience? Curiosity? A reason for a weekend outing? We’d love to hear your thoughts!

Keen for an update? The Post has you covered

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