Age Concern Counties Manukau provides co-ordination of information and case management to many older people in the region of Counties Manukau everyday across the 4 newly identified CMDHB localities of Franklin, Eastern, Mangere/Otara and Manukau (including Papatoetoe, Papakura and Manurewa). Being a community-based not-for-profit, Age Concern has developed good relationships with older people, a lot of good will and respect. Our current services include: accredited visiting, health promotion, elder abuse and neglect prevention, handyman fieldworker, total mobility assessment, volunteering opportunities and community offices. We provide information, advice, referral, and advocacy through Supportive Services. Our staff are experienced in providing complex case management using the integrated response model in our elder abuse and neglect prevention work.