SILVER WINNER QUALITY SERVICE AWARD
We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.
This is the eighth time we’ve been honoured in these awards since they began in 2015.
Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.
Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.
This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.
Thank you to our amazing teams and to all those who took the time to complete the surveys!
Time to Tickle Your Thinker 🧠
If a zookeeper had 100 pairs of animals in her zoo, and two pairs of babies are born for each one of the original animals, then (sadly) 23 animals don’t survive, how many animals do you have left in total?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.6% For. Self-service is less frustrating and convenient.
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43.3% I want to be able to choose.
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47.1% Against. I want to deal with people.
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