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42 days ago

SILVER WINNER QUALITY SERVICE AWARD

Bert Sutcliffe Retirement Village

We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.

This is the eighth time we’ve been honoured in these awards since they began in 2015.

Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.

Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.

This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.

Thank you to our amazing teams and to all those who took the time to complete the surveys!

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More messages from your neighbours
6 days ago

Neighbourhood Challenge: Who Can Crack This One? ⛓️‍💥❔

The Riddler from The Neighbourly Riddler

What has a head but no brain?

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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6 hours ago

Auckland Harbour Bridge summer works

NZ Transport Agency (NZTA)

NZ Transport Agency Waka Kotahi is carrying out essential maintenance on the Auckland Harbour Bridge this December and January. The southbound clip-on lanes will be closed (24/7) from 26 December to 5 January for road resurfacing. Night-time lane restrictions will be in place throughout the summer for recoating work on the bridge. Traffic will still be able to travel in both directions at all times. Find out more

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4 days ago

Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 82.7% Same!
    82.7% Complete
  • 17.3% Would have liked to try something different
    17.3% Complete
336 votes