LOST ITS TRADITION

Michael from Trentham

For years The Traditional Thai Restaurant in Main Street Upper Hutt was rated as one of the best of its kind anywhere, and of super value.

But post-Covid, this restaurant has lost its mojo and is just a shell of the reputation it had quickly and carefully built up.

Staffing shortages - deliberate or not - and the advent and the virtual taking-over of its takeaway arm have bitten into the establishment to the point that it will soon self-discover an undercurrent of customer resistance.

Waiting times for meals for sit-in customers who have ordered can be well over an hour, orders made by telephone can be lost in space, the meal preps are not as good as they once were and quality has taken a backward step. Efficiency has gone out the door and the meals have been down-sized.

One can only hope for an eventual revival for a return to its former glory. The competition is huge even in Upper Hutt.

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