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1486 days ago

Dishonest behavior in the order system of Mosquitox

Alex from Greenhithe

When I viewed "Market" on Neighbourly this afternoon, I saw "New Way To Keep Mosquitos Away". I opened this advertisement, and it sounds good. So I booked one.

However, the price shown on their website is NZD 66.99 each, while they charged me NZD 81.94 after I provided my banking information!

If they want to charge customers the freight cost seperately, they should let us know before we pay.

I am pretty unhappy with their dishonest behaviour in business.
I have sent them an e-mail and waiting to see what they will say.

Tip: For any online order, we should not proceed if the amount is not shown before we pay.

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