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3127 days ago

Be careful of KING B Carpets : Windows : Ceilings

Colette from Greenmeadows

I rang Bryan from KING B Carpets : Windows : Ceilings in May 2017 to arrange for him to give me a quote to have my ceilings cleaned – we made a rough time early the following week for this appointment. When I called up that morning to confirm the time he was coming around he announced that he was too busy to come round and that I should find someone else. I asked if another day would suit better, (as I was in no big hurry to have them done) and he then said that he needed to look after his customers, to which I added that I thought I was a potential customer! He then said that he was taking about his big customers that give him business of ten thousand dollars or more (implying that my business was insignificant)! The funny thing is that I wasn’t preventing him from servicing his other customers – seemed a very irrational response – and the fact is that he had agreed to the quote just 2 business days before – if he was so busy he should have just said so! This guys customer service before he even came to do the work was appalling, so I would hate to think what the job would be like if this is how he treats his potential clients. I think I dodged a bullet – I would avoid this company if I were you!

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