How can we help you?

• The Basics
• Using Neighbourly
• Nearby Neighbourhoods
• Privacy and Safety
• Accounts and Settings
• Address Verification
• Inviting your Neighbours
• Neighbourly Leads
• Neighbourly for Organisations
• Neighbourly for Mobile
• Competition T&Cs and Winners
• Businesses on Neighbourly
• Premium Businesses
• AMI Community Grants 2019
• Neighbourly Market
• Resene Colour Your Community 2019
• Resene Upcycling Awards 2020
• General Election 2020
• Prospa Local Business Hero
• COVID-19 Support
• Partner Terms and Conditions

Neighbourly for Organisations

• Setting up your community organisation on Neighbourly Engage neighbours. Communicate with members. Build community. Neighbourly makes it easy for community groups, leaders and organisations to connect with neighbourhoods to build stronger communities. With an organisation profile you'll be able to post to your community in an official capacity to promote the wonderful services you provide. You will also appear in the Organisation directory alongside other local organisations in your community. For eerything you need to know about organisation profiles on Neighbourly, check out the Organisations section. To get started, you can select 'Organisations' from the tool bar at the top of your Neighbourly noticeboard, and choose Organisation Sign-up from the left hand side, or simply head here. Our team will then review your application and get in touch if we have any questions before approving the organisational profile.   
• Switching between your Neighbourly personal and organisation profiles If you are a Neighbourly user who also has access to an Organisation profile, you have the option of posting and viewing Neighbourly as a member of your Organisation or as simply a member of your neighbourhood. To switch between your Neighbourly profiles using your computer Click on your profile image in the top right-hand corner of the page. This will display any Organisation options that you have available to you. OR Click on your image next to "Post a message, event or urgent alert to neighbours" where you can switch to your Organisation or personal page before posting.
• What should Community Groups post about? Stuck for an idea for your next Neighbourly post? Not to worry. You should never feel pressure to post on Neighbourly just for the sake of it, but if you do want to stay active and connected with the community check out these ideas of suggested posts:  Inform and advise on your field of expertise Seek consultation from local residents - it could be your new logo design, or plans for a local park upgrade  Find volunteers and recruit new members Share details of public events, courses, working bees or upcoming club meets Run a Neighbourly poll Fill a job vacancy Announce fundraising initiatives Find and recommend local suppliers who have carried out great work for you Share sporting cancellations and updates Link to useful resources available on your website Share a link to your newsletter and invite subscribers Give something away eg branded product or a school holiday programme  Profile one of your team Share some great news from the community Communicate emergency or crime and safety situations
• How can my organisation engage with a wider audience? Members have joined Neighbourly to connect on a local level, and you'll notice you have the ability to share your events, updates and other news with Neighbourly members who live locally.  However we understand there are occasions when it would be useful for your organisation to have a wider reach on Neighbourly. Below are a few ways you can spread your messages a bit further: Ask for help from organisations in your area that have a wider reach, such as your Local Council communications advisor, community house, Local MP, or Age Concern representative. Neighbourly also offers a community discount on featured posts. If you wish to discuss this option please send an email to sales@neighbourly.co.nz    
• What are Neighbourhood Collections? Content from Neighbourly Organisations should always be useful and locally relevant, so targeting your messages is a good way to ensure that both your organisation and your followers will get the most out of Neighbourly.  Neighbourhood Collections make targeting easy! You can hand pick the neighbourhoods you wish to target with the same message and save this collection for future use.  To add a new Neighbourhood Collection using your computer On your Organisation profile, click POST A MESSAGE, EVENT, POLL OR URGENT ALERT TO NEIGHBOURS Click CHOOSE NEIGHBOURS Select NEIGHBOURHOOD COLLECTIONS and click ADD NEW COLLECTION Enter a name for your Neighbourhood Collection  Add the neighbourhoods Click SAVE The total number of members in your collection will display once you have saved it. You can edit or remove a Neighbourhood Collection at any time.     
• Posting to the community from your organisation profile Posting from your organisational profile is an easy way to connect with your neighbours, share local information and remind them of the great work you do in the community. To post a message using your computer Login to your personal Neighbourly account and ensure you are switched to your organisation profile Click in the white box that reads POST A MESSAGE, EVENT, POLL OR URGENT ALERT Choose the neighbourhoods you’d like to post to. This may be ALL NEIGHBOURHOODS, or you could PICK NEIGHBOURHOODS to target your message. Add a subject Enter your message Select a posting category Upload an image or document if you wish to. Posts with images grab more attention. Click the POST button This message will be posted instantly and you'll be able to see it on the organisation's main page or under My Posts. If you want to schedule your message to be posted in the future, learn how to schedule posts here. For tips on what to post from your organisation profile, click here.
• Scheduling a post from your organisation profile You don’t need to post your organisation's updates at the time they need to be posted. You may decide to sit down once every month and schedule posts to appear on the Neighbourly newsfeed at a future date. This means that when you’re busy with a fundraiser or event your post will go live automatically, leaving you to focus on any last minute event preparations! To schedule a post, firstly create your post as you normally would. Then tick ‘schedule a date for this post’, you'll be able to select a date and time. Then click ‘Post’. Your post will not be visible on the newsfeed until your scheduled time. If you need to edit a scheduled post, you can do so by using the menu in the ‘...’ button below your post.
• Updating your organisation profile To update your website, contact details or organisation profile picture, you can contact the Neighbourly team here. To add another member of your organisation as an official or administrator to your Neighbourly organisation profile, firstly get them to sign up to Neighbourly. You can then send through their email address to us and we'll connect their profile with your organisational listing.
• Do I need a personal profile before creating an organisation profile? Neighbourly organisation profiles are a wonderful way for community leaders, local groups and charitable organisations to connect (for free!) with their wider neighbourhoods for the good of the community. A personal profile is not required to set up an organisation profile but it is encouraged. A personal profile, using your real name and residential address, ensures you'll get to enjoy the best of both worlds - a free communication platform, as well as the ability to see what matters most to the people in your neighbourhood. When you post from your organisation, personal details from your personal profile would not be visible to your community. You can choose to post from a title, such as The Secretary, The Team, Chairperson, Administrator or similar, instead of posting as yourself. If you have any questions about getting set up on Neighbourly, feel free to get in touch with our Team here.