54 days ago

Wireless broadband firm Primo named Taranaki's best business

Craig Macdonald from Primo

Primo was very grateful to take home many of the awards at the recent 2021 TSB Business Excellence Awards put on by the Taranaki Chamber of Commerce.
Watch the speech from the Primo Top Dog Matt Harrison (incl his Top Hat) after accepting the Medium Business Excellence Award on Saturday.
View more
Primo was very grateful to take home many of the awards at the recent 2021 TSB Business Excellence Awards put on by the Taranaki Chamber of Commerce.
Watch the speech from the Primo Top Dog Matt Harrison (incl his Top Hat) after accepting the Medium Business Excellence Award on Saturday.
youtu.be...

77 days ago

Nominate a deserving family.

Craig Macdonald from Primo

This year we're giving three Taranaki families 12 MONTHS FREE INTERNET and we need you to tell us who these deserving families could be.
Nominate them now via our online form - forms.gle...
More info on our Primo It Forward page. www.primo.nz...
Please help us to spread the word, like and … View more
This year we're giving three Taranaki families 12 MONTHS FREE INTERNET and we need you to tell us who these deserving families could be.
Nominate them now via our online form - forms.gle...
More info on our Primo It Forward page. www.primo.nz...
Please help us to spread the word, like and share our post with your friends!
#localssupportinglocals #primoitforward

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124 days ago

Primo Managing Director elected to the board of TUANZ

Craig Macdonald from Primo

Taranaki wireless broadband pioneer Matt Harrison has been elected to the board of TUANZ, the influential tech users industry group.
As one of two new regional members of the board of 10, Harrison says his “somewhat surprising election” reflects the new importance TUANZ is placing on making … View more
Taranaki wireless broadband pioneer Matt Harrison has been elected to the board of TUANZ, the influential tech users industry group.
As one of two new regional members of the board of 10, Harrison says his “somewhat surprising election” reflects the new importance TUANZ is placing on making sure rural New Zealanders are included in its goal of making New Zealand one of the top 10 digital countries worldwide by 2030.
The election has come as a surprise for Harrison, the managing director of Primo. He says he was up against 15 other strong candidates from the telco industry, almost all of whom were from large companies in the main centres. He says being a regional internet provider and an advocate for rural users may have swung the vote his way.
“This shows me that there is strong support from the whole industry for what we are doing at Primo in providing connections to rural people who would otherwise miss out on having a quality internet link.”
Harrison and his team at New Plymouth-based Primo have created a wireless network around Taranaki which gives affordable broadband access to many of the remotest farms and communities and now has more than 4500 customers.
He says getting people access to the Internet is vital for the whole country and reflects his love of technology and the opportunities it creates.
“I have turned my passion and thirst for bringing new technology and ideas to life while working to close the rural and urban digital divides in Taranaki and I have been a big supporter for this happening all around New Zealand.
“We have built literal digital highways into the heartland of Taranaki, and we have seen the very real boost this has given to people.”
Harrison, who lives on a rural property in Lepperton with partner Jasmine and his three young daughters, says he has a good insight into the challenges of getting the internet into rural homes, as well as the many opportunities it offers.

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158 days ago

Primo & Covid-19

Craig Macdonald from Primo

Alert Level 4 means that our Primo offices will be closed for the next three days - our helpdesk staff will be working from home therefore our helpdesk is still operational, please call us 0800 123 774 if you have any technical issues and we can help you out.
Wireless installs booked for this week … View more
Alert Level 4 means that our Primo offices will be closed for the next three days - our helpdesk staff will be working from home therefore our helpdesk is still operational, please call us 0800 123 774 if you have any technical issues and we can help you out.
Wireless installs booked for this week are going to be rescheduled, the installers will call you tomorrow to do this.
As an essential service provider, Primo will continue to ensure that our network is running as sweet as usual, and should you experience any issues please contact us asap to sort it out. If we need to send a technician, rest assured we will be masked up, keep our physical distance and be using hand sanitizer. We ask that you keep us informed that no one in your household is currently unwell, or has travelled to Auckland, Coromandel, or Wellington in the last 7 days.
Together we've got this Taranaki!

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176 days ago

Primo - Connecting You

Craig Macdonald from Primo

Presenting the third in our series of Connecting You promo videos!
Big, big thanks to;
Towards Predator-Free Taranaki - IoT is the Internet of Things, our LoRa wireless network is used for trap monitoring towards eradication of predators in Taranaki.
New Plymouth BMX and RAVENS INLINE HOCKEY … View more
Presenting the third in our series of Connecting You promo videos!
Big, big thanks to;
Towards Predator-Free Taranaki - IoT is the Internet of Things, our LoRa wireless network is used for trap monitoring towards eradication of predators in Taranaki.
New Plymouth BMX and RAVENS INLINE HOCKEY part our locals supporting locals family with sponsorship.
TSB Festival of Lights - proud sponsor of this fantastic community event.
Airspresso - fabulous place to relax while waiting at the airport for your arrivals or departures.


Click the 'Read More' to watch the video.

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230 days ago

Temporary Office Closure

Craig Macdonald from Primo

Update, Monday 14th June: Primo HQ is open!


Update 8 June: Everything has now dried out, but we are still closed while we get the skirting boards back on and carpets cleaned. We are still here, and if you need to pick up anything please call us 0800 123 774 and we can meet you at the front … View more
Update, Monday 14th June: Primo HQ is open!


Update 8 June: Everything has now dried out, but we are still closed while we get the skirting boards back on and carpets cleaned. We are still here, and if you need to pick up anything please call us 0800 123 774 and we can meet you at the front door.

Update 2 June: The dehumidifiers are doing their job drying out the carpets, it will still be a few days, probably all of the week before its all dried out and we can reopen for visitors.

Good morning Whanau,
We have had a little flood at our office last night so unfortunately our office will be closed to visitors today, please put off your visit for a day or two while we work to get cleaned up.
Phones and emails will be unaffected by the office closure.

256 days ago

Primo - Connecting You

Craig Macdonald from Primo

youtu.be...


Here it is! The first of our three Primo videos, what do you think?
Thanks to our wonderful Primo whanau who participated
* John and his mokopuna at Aotearoa Marae, Okaiawa
* Hospice Taranaki in New Plymouth
* The Hunt family in Stratford
* Matthew Herbert, dairy farmer of … View more
youtu.be...


Here it is! The first of our three Primo videos, what do you think?
Thanks to our wonderful Primo whanau who participated
* John and his mokopuna at Aotearoa Marae, Okaiawa
* Hospice Taranaki in New Plymouth
* The Hunt family in Stratford
* Matthew Herbert, dairy farmer of Manaia
* And all the team here at Primo!
#connectingyou #golocal #goprimo
Big ups to local film maker Mark Lahood Films

349 days ago

111 Contact Code

Craig Macdonald from Primo

If you have a residential phone line with Primo at home, or are considering getting an internet phone (VoIP) in the future, please make yourself aware of the following important information.

The Commerce Commission has finalised its 111 Contact Code to protect consumers who rely on their home … View more
If you have a residential phone line with Primo at home, or are considering getting an internet phone (VoIP) in the future, please make yourself aware of the following important information.

The Commerce Commission has finalised its 111 Contact Code to protect consumers who rely on their home phones to contact 111 emergency services in a power cut.

The code supports consumers who can no longer call 111 in a power cut because they have moved to new home phone technologies like VoIP over fibre and fixed wireless connections. These technologies need a power supply in the home to work, meaning they will not work in a power cut, without an independent power source (copper landline services have electric power back up and work during power cuts with a plug-in phone handset).

If you or someone in your household is at particular risk of needing to call emergency services for health, security or disability reasons, you may qualify for alternative means at no cost to you. Further information can be found at primo.nz...

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455 days ago

Primo It Forward 2021

Craig Macdonald from Primo

This year for Christmas, Primo is giving 3 families in need free internet for a year. We are asking for your help to share the message in your networks and nominate a family or families today!
For more details on how to nominate a family go to the link below

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721 days ago

We need a Voice of Primo!

Craig Macdonald from

Ever been told you have a voice for radio? Well why not audition to be the ‘Voice of Primo’
We’re on the lookout for a new voice to greet our customers when they ring us!

To audition, leave us your own made up greeting capturing the essence of Primo, on this number 06 927 3148.
Don’t … View more
Ever been told you have a voice for radio? Well why not audition to be the ‘Voice of Primo’
We’re on the lookout for a new voice to greet our customers when they ring us!

To audition, leave us your own made up greeting capturing the essence of Primo, on this number 06 927 3148.
Don’t forget to give us your contact details too!

If we like what you’ve got, we’ll be in touch to come and record our new phone system messages. And we’ll hook you up with some free internets to compensate you for your time!

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832 days ago

Cyber Smart Week (14-18 October)

Craig Macdonald from

Cyber attacks are becoming more frequent as the internet becomes more important to our daily lives.
From simple spam emails, to DDOS attacks on gamers, to phishing scams designed to get your personal information.
Everyone online is at risk these days, not just the big companies and corporations.
View more
Cyber attacks are becoming more frequent as the internet becomes more important to our daily lives.
From simple spam emails, to DDOS attacks on gamers, to phishing scams designed to get your personal information.
Everyone online is at risk these days, not just the big companies and corporations.
Most people don’t think a cyber attack will happen to them. Here's a link that explains four simple security measures that will safeguard against common attacks.

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908 days ago

Support a great cause and get jars of deliciousness at the same time!!

Craig Macdonald from

Purchasing a jar of Rotokare Scenic Reserve Trust honey supports community-led charitable conservation work. The unique blend of nectar's represent the flavours of their rich and diverse native bush, delivering a great tasting smooth and creamy honey.

Get your jar of sticky goodness from … View more
Purchasing a jar of Rotokare Scenic Reserve Trust honey supports community-led charitable conservation work. The unique blend of nectar's represent the flavours of their rich and diverse native bush, delivering a great tasting smooth and creamy honey.

Get your jar of sticky goodness from Rotokare and Eltham Timber or www.rotokare.org.nz...

PrimoWireless, proud partner of the Rotokare Scenic Reserve. #localssupportinglocals

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914 days ago

Taranaki Retreat Office Olympics

Craig Macdonald from

Think you got what it takes to beat PrimoWireless?

We challenge you Taranaki, put your best team forward and we'll see you at the Office Olympics!

SAT, SEP 7 AT 7 PM
TSB Stadium · New Plymouth

#localssupportinglocals

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922 days ago

Internet access at Waitara Road Station

Craig Macdonald from

Primo are proud to provide internet access at Waitara Road Station for The Waitara Railway Preservation Society Inc.
#GoLocal #GoPrimo

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932 days ago

Ultrafast Broadband Uptake

Craig Macdonald from

Come on New Plymouth we can do better than ninth!

It’s not just wireless we do, we can do your fibre too! From $89 for an unlimited 100/20 connection with router and home phone line included we can connect your home to the Ultrafast Network.

Plus, Supergold card holders get a further 10% off.

View more
Come on New Plymouth we can do better than ninth!

It’s not just wireless we do, we can do your fibre too! From $89 for an unlimited 100/20 connection with router and home phone line included we can connect your home to the Ultrafast Network.

Plus, Supergold card holders get a further 10% off.

Call us to get connected and be rugby cup ready 0800 123 774.

See website for all plans, terms and conditions.

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