Citizens Advice Bureau Waitakere (Glen Eden)

At the CAB we try to help people to know and understand their rights and obligations and how to use this information to get the best outcomes, provide people with the confidence and support they need to take action, and work for positive social change within communities and wider society. We provide a free and independent service to all.

As well as face-to-face and telephone help, Citizens Advice Bureau Glen Eden offers the following services:

Justices of the Peace: Monday - Friday 9am - 12 noon
A JP Service desk operates Monday to Friday within the branch. Amongst other duties, Justices of the Peace are warranted by the Governor-General to:

witness documents
certify copies
take declarations, affidavits and affirmations
Appointments are not necessary, this is a walk in clinic.

Budgeting Clinic
We operate three Budgeting Clinics per week at the CAB - please phone ahead for confirmation:

Mondays 1 - 3pm
Wednesdays 1 - 3pm
Thursdays 1 - 3pm
Henderson Budget Service provides free budgeting advice through our bureau.
At the time of making your appointment, you will be advised of what documents to bring.

Appointments are essential and must be made in advance for the Budgeting Clinics.

CV Clinic: Please phone to make an appointment.

You will be advised as to what information to bring with you upon making your appointment.

Personal Counselling: Monday and Friday mornings 9am – 12 noon by appointment only. Our Counsellor is available for free, confidential counselling.

Appointments are essential and must be made in advance and confirmed before the appointment date.

Advocacy: Advocates are available by appointment. They specialise in welfare, tenancy, ACC and employment. Please phone to confirm and to book a suitable time.

Legal Clinic: Wednesdays (fortnightly)
These are brief (15 minute) legal consultations with a qualified lawyer.
Appointments must be made in advance and confirmed before the appointment date.

Visit or phone for FREE friendly and confidential information on:

Your Community: what groups, activities and services are available in your local area.

Consumer Rights: points to be aware of before buying a second hand car; your rights when goods break after several weeks; the fridge you had fixed still doesn’t go; etc.

Housing & Tenancy: laws relating to tenancy such as bond money, flatting agreements, landlords’ responsibilities, Tenancy Tribunal etc.

Employment Issues: identifying relevant sources to find a job, how to address problems with your employer, minimum wage etc.

Education & Training: identifying schools and preschools in your local area, as well as universities and training providers, courses available for English as a second language, day & evening classes (educational or hobby) available locally.

Health: how to find a doctor or dentist, availability of support for health issues, how the NZ health system works?

Family Issues, Relationships & Counselling: any type of family or individual problems and referral pathways to suitable agencies, relationship breakdowns, Child Support etc.

Legal and Government: information about Family Court, District Court, Disputes Tribunal, how to access legal aid or a duty solicitor.

Immigration: information about, and forms available for, passports, citizenship, sponsorship, visas etc.

Finance, Income Support & Benefits: information about benefits, entitlements and assistance available from Work and Income NZ.

Taxes and IRD: information about obtaining an IRD No and the tax system of New Zealand, including the ‘Working for Families’ assistance.

General Matters: queries about electric bills, how to get your telephone connected, contacts for local recreational activities, bus or train timetables, etc.

Community Services

Citizens Advice Bureau Waitakere (Glen Eden)
32 Glendale Road
Glen Eden
Auckland
  • Share

About Citizens Advice Bureau Waitakere (Glen Eden)

At the CAB we try to help people to know and understand their rights and obligations and how to use this information to get the best outcomes, provide people with the confidence and support they need to take action, and work for positive social change within communities and wider society. We provide a free and independent service to all.

As well as face-to-face and telephone help, Citizens Advice Bureau Glen Eden offers the following services:

Justices of the Peace: Monday - Friday 9am - 12 noon
A JP Service desk operates Monday to Friday within the branch. Amongst other duties, Justices of the Peace are warranted by the Governor-General to:

witness documents
certify copies
take declarations, affidavits and affirmations
Appointments are not necessary, this is a walk in clinic.

Budgeting Clinic
We operate three Budgeting Clinics per week at the CAB - please phone ahead for confirmation:

Mondays 1 - 3pm
Wednesdays 1 - 3pm
Thursdays 1 - 3pm
Henderson Budget Service provides free budgeting advice through our bureau.
At the time of making your appointment, you will be advised of what documents to bring.

Appointments are essential and must be made in advance for the Budgeting Clinics.

CV Clinic: Please phone to make an appointment.

You will be advised as to what information to bring with you upon making your appointment.

Personal Counselling: Monday and Friday mornings 9am – 12 noon by appointment only. Our Counsellor is available for free, confidential counselling.

Appointments are essential and must be made in advance and confirmed before the appointment date.

Advocacy: Advocates are available by appointment. They specialise in welfare, tenancy, ACC and employment. Please phone to confirm and to book a suitable time.

Legal Clinic: Wednesdays (fortnightly)
These are brief (15 minute) legal consultations with a qualified lawyer.
Appointments must be made in advance and confirmed before the appointment date.

Visit or phone for FREE friendly and confidential information on:

Your Community: what groups, activities and services are available in your local area.

Consumer Rights: points to be aware of before buying a second hand car; your rights when goods break after several weeks; the fridge you had fixed still doesn’t go; etc.

Housing & Tenancy: laws relating to tenancy such as bond money, flatting agreements, landlords’ responsibilities, Tenancy Tribunal etc.

Employment Issues: identifying relevant sources to find a job, how to address problems with your employer, minimum wage etc.

Education & Training: identifying schools and preschools in your local area, as well as universities and training providers, courses available for English as a second language, day & evening classes (educational or hobby) available locally.

Health: how to find a doctor or dentist, availability of support for health issues, how the NZ health system works?

Family Issues, Relationships & Counselling: any type of family or individual problems and referral pathways to suitable agencies, relationship breakdowns, Child Support etc.

Legal and Government: information about Family Court, District Court, Disputes Tribunal, how to access legal aid or a duty solicitor.

Immigration: information about, and forms available for, passports, citizenship, sponsorship, visas etc.

Finance, Income Support & Benefits: information about benefits, entitlements and assistance available from Work and Income NZ.

Taxes and IRD: information about obtaining an IRD No and the tax system of New Zealand, including the ‘Working for Families’ assistance.

General Matters: queries about electric bills, how to get your telephone connected, contacts for local recreational activities, bus or train timetables, etc.